Contact CareMeOximeter Customer Service

Why should I report an Issue with CareMeOximeter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Jumper-Medical to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Bluetooth Smart Pulse Oximeter combined with this application will allow you to noninvasively track and trend blood oxygen saturation (SpO2) , pulse rate (PR) and Perfusion Index (PI) for health, wellness, sports, and aviation use.

2. NOTE: The Bluetooth Smart Pulse Oximeter is not a medical device and is not intended to diagnose or treat any medical conditions or diseases.

3. The leader in fingertip pulse oximetry introduces a wireless Bluetooth 4. 0 Smart pulse oximeter for use with both Android and IOS System.

4. Visit for information about how to purchase a Bluetooth Smart Pulse Oximeter to work with this application.

5. This application is only for use with the Finger Pulse Oximeter.

6. The value next to the heart symbol on the display indicates pulse rate.

7. This app features an audible alarm to let you know when values are too high or too low. %SpO2- displays level of blood oxygenation.

8. Saving the test results of every time, and the data can be showed in the form of curve.

9. The maximum and minimum value of PR, SpO2 and PI can be setted.

10. Use only as directed to ensure accurate readings.

1. Constantly crashes when attempting to add my Bluetooth Jumper Medical pulse ox (JD-500f) You cannot connect to phone any other way (that I know of) The app used to be called myoximeter and worked on older phones I owned.

2. The app connects to it by Bluetooth, records the data, saves the data, graphs a summary, AND allows you to share the stats and graph by email/Facebook/text message just fine.

3. This is insane that they just ruined a Bluetooth device by crippling the app! So i have a non-bluetooth pulse ox essentially now even though I paid for a Bluetooth one.I can get it to pair with my Samsung S9+, but you must pair it everytime you want to use it.

4. These features work in BOTH of the Jumper-Medical apps currently in the Google app store: the "JUMPER Health" app for all their devices and also the "CareMeOximeter" app for only the oximeter device.

5. The cheap oximeter device works fine (Jumper model JPD-500F, for $24 on eBay).

6. The settings screen even adjusts the min/max for these 3 data that will trigger a beeping alarm if the reading gets too high or too low.

7. The only feature I still wish for is to export a .CSV file, so that a spreadsheet can analyze the raw measurement data.

8. If you don't want to record your data go into your phone setting and turn it off.

9. The three things measured are the pulse rate, the SpO2, and the very handy Perfusion Index (showing how solid the readings really are).

10. And maybe to zoom in on the pulse graph line, to see whatever detail might show up there.

11. The only one that needs to be allowed is your location.Works fine for me.

1. Fix CareMeOximeter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CareMeOximeter: Restarting the app will resolve most errors.
2. Update the CareMeOximeter App. Here is how:
   1. On Android goto PlayStore » Search for "CareMeOximeter" » Open CareMeOximeter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CareMeOximeter » click "UPDATE".
3. Clear CareMeOximeter app cache: Clearing cached data will force your app to retrieve the latest data directly from CareMeOximeter servers.
   1. On Android, goto Settings » Apps » Select "CareMeOximeter" » click Storage » click "Clear Cache".
4. Check CareMeOximeter app permissions. If any of these permissions required to use your device's features are disenabled, CareMeOximeter might not work.
5. Uninstall and reinstall CareMeOximeter. If nothing else has worked, completely uninstall CareMeOximeter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CareMeOximeter not working

2. Fix CareMeOximeter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CareMeOximeter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CareMeOximeter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CareMeOximeter may not be able to connect to the Internet when running in the background.