Published by Bitcoin.com on Jan 24, 2023

Report an issue with Bitcoin Cash Register (BCH).
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Bitcoin Cash Register (BCH)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bitcoin.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Bitcoin Cash Register (BCH)

1. The Bitcoin Cash Register is a simple and easy to use Point of Sale application that allows you to accept Bitcoin Cash (BCH) payments—with ZERO fees to receive! (The sender pays less than a penny.

2. Just enter either a standard Bitcoin Cash address or an “extended public key” (aka an “xpub”) from your Bitcoin Cash wallet to start accepting instant and secure Bitcoin Cash payments at your business.

3. Just enter the payment amount in your local currency and show the customer the QR code, scannable by all major BCH wallets. - Say goodbye to credit card fees! - No registration is required to accept BCH.

4. Just download a free, open-source wallet, like the official Bitcoin.

5. The simple interface means less time training employees and troubleshooting technical issues.

6. There’s no sign-up process and no account to manage.

7. Start accepting Bitcoin Cash using the Bitcoin Cash Register for a superior payment experience!

Bitcoin Cash Register (BCH) Customer Insights

1. It sets our business aside from the norm and helps bring us new potential customers cant wait to be put on the map thanks again for the great service!Super Super Fast and Easy to Setup All the merchants need to do is download to a simple POS.

2. Your staff can complete transactions without your security code and the transactions are competed instantly.I have tried to to enter destination address, but it doesn't work.please create me one please.when you do I will rate five starAbsolutely phenomenal.

3. The app has advanced features, it quickly checks for double spends, and uses many exchanges to determine local currency price.Help me create a destination address and I will rate you give starsNever had a wallet come up he's so simply confusing.

4. Super easy for any merchant to put in their xpub key and accept payments! No KYC, speedy quick & intuitive!This is the best app for accepting Bitcoin Cash at your business.

5. I rate the same app with 5 stars.Awful. Constantly crashes, slow to save data (if it does at all) but worst of all is the customer service if you're lucky enough to get them to reply!Very good merchant PoS solution.

6. The user interface is the most intuitive I have seen from this category of PoS solution, far better than any competitors.Love it great way to take crypto currency right at yhe counter from the customer! Thank You LY for turning me onto this and heloing me set it up.

7. Setup takes less than a minute, then you're ready to start securely accepting Bitcoin Cash payments at your business.

8. Tablet add pass code for security and the a BCH destination address and your done.

9. I can now receive and send Bitcoin Cash to anyone in need.

10. I know it's an oxymoron but it does describe the difficulty.

11. Staff require no training to use this app.

Steps to Troubleshoot & Fix Bitcoin Cash Register (BCH) Issues

1. Fix Bitcoin Cash Register (BCH) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bitcoin Cash Register (BCH): Restarting the app will resolve most errors.
  2. Update the Bitcoin Cash Register (BCH) App. Here is how:
    1. On Android goto PlayStore » Search for "Bitcoin Cash Register (BCH)" » Open Bitcoin Cash Register (BCH) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bitcoin Cash Register (BCH) » click "UPDATE".
  3. Clear Bitcoin Cash Register (BCH) app cache: Clearing cached data will force your app to retrieve the latest data directly from Bitcoin Cash Register (BCH) servers.
    1. On Android, goto Settings » Apps » Select "Bitcoin Cash Register (BCH)" » click Storage » click "Clear Cache".
  4. Check Bitcoin Cash Register (BCH) app permissions. If any of these permissions required to use your device's features are disenabled, Bitcoin Cash Register (BCH) might not work.
  5. Uninstall and reinstall Bitcoin Cash Register (BCH). If nothing else has worked, completely uninstall Bitcoin Cash Register (BCH) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bitcoin Cash Register (BCH) not working


2. Fix Bitcoin Cash Register (BCH) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bitcoin Cash Register (BCH) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bitcoin Cash Register (BCH) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bitcoin Cash Register (BCH) may not be able to connect to the Internet when running in the background.

Reported Issues