Contact Move Mood Customer Service

Why should I report an Issue with Move Mood?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of stem4 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Therapy (BAT) and uses powerful, in-built analytics to measure effectiveness.

2. associated with low mood or depression. young people.

3. The app is completely anonymous and doesn’t collect any identifiable data.

1. absolutely recommendI am starting my journey on this app and so far it seems really good, but something I found that actually aggravated me quite a bit was when setting reminders for tasks you can only set them for times at increments of 10... It would be best if I could set anytime.. like 4:01 or 11:18 for example, but you can't...Good ideas but the way the app is designed is extremely overwhelming if you're dealing with more than one of the issues listed (trouble eating, hygiene, trouble sleeping, etc.)This app is excellent.

2. I think this will help me with my executive functioning issues! However it doesn't let me pick the time at all other than "morning, afternoon, night." I'd give it a five if I could set that! Not sure if I'm in the wrong spot or just not seeing it though!really good app.

3. would recommend being able to edit tasks though, being able to change the journal and remove completed tasks (accidentally misclicked finished on one and then had to do it early because i didnt want it to be inaccurate).

4. It's just nice being organized about tasks and then getting an award, I really like it.So far so good will review properly once used the app but looks good so far.

5. Eventhough it shows 'which days would you like an update' so it is bassicly there, just needs a small adaptation so I'm able to choose multiple days.

6. The Companion and reminder notifications are particularly helpful.I'm sure this is a great app.. but I can't open it.

7. Sort of disappointed, I needed an app like this.The app unfortunately crashes every time I try to open it.

8. Another thing if I set a task for multiple times a week the pushnotification can only set to once a week.

9. App does really work.I qm new to the app and set up my tasks.

10. "Move Mood has stopped working".This has helped me a lot.

11. I discovered that 'describe another step' can be skipped.

1. Fix Move Mood Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Move Mood: Restarting the app will resolve most errors.
2. Update the Move Mood App. Here is how:
   1. On Android goto PlayStore » Search for "Move Mood" » Open Move Mood » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Move Mood » click "UPDATE".
3. Clear Move Mood app cache: Clearing cached data will force your app to retrieve the latest data directly from Move Mood servers.
   1. On Android, goto Settings » Apps » Select "Move Mood" » click Storage » click "Clear Cache".
4. Check Move Mood app permissions. If any of these permissions required to use your device's features are disenabled, Move Mood might not work.
5. Uninstall and reinstall Move Mood. If nothing else has worked, completely uninstall Move Mood then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Move Mood not working

2. Fix Move Mood Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Move Mood be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Move Mood not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Move Mood may not be able to connect to the Internet when running in the background.