Contact Alo Moves Customer Service

Why should I report an Issue with Alo Moves - Yoga Classes?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Alo Yoga Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The filter search does not work properly, home page never loads, the app sometimes quits unexpectedly... I end up having to scroll through a ton of content that takes a while to load just to find a practice that suits what I am looking for.I love the variety of styles, classes and instructors.

2. When I am looking for a class to practice, I can't always remember which ones in a series I've completed and because I bounce around a lot between series', this has become the a frustrating thing.Moved to an area without a great yoga studio.

3. They have a short description for each, but I have to like skip through the video to see what the class is like before deciding to choose it, so I wish I didn't have to do that!I love the classes on here so much and found some new depth to my practice.

4. My only two complaints are: 1- filtering options are better than most apps, but I wish there were a few more filter options like: - Filtering out the instructors I DON'T like - By focus area (core, hips, etc) 2- I wish there was more information on the class.

5. This is a really annoying bug that needs to be fixed.I do love the classes, the instructors, and the variety of things you can use it for, however they need to fix the bugs that keep happening.

6. This app and the classes on it have saved me! Sometimes when I am browsing on my phone or computer I wish it were easier to see the intensity level, or skip a song that's not my current mood, but overall I really enjoy it.

7. The classes are entertaining and challenging and there are so many that it's not easy to pick one! But the app on the phone does not work which is disappointing.

8. Classes don't always load in a series when you click on the series, you can't follow anyone in the app (I had to do it online on the website), and there is no full screen mode when I have to screen mirror it to the TV.

9. EDIT: after a year I confirm the smartphone app does not work 80% of the times.The videos, practices, and instructors are fantastic.

10. It also sometimes plays back again when the class has finished and if I'm meditating I have to stop and close out the app.I could not decide between 3 and 4 stars but I chose 4 because of the content.

11. Mostly it's all good but I do want to ask that the program designers add an easier way to know if you've logged a class previously without having to scroll through the ones you've logged and look up your history.

1. Fix Alo Moves Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Alo Moves: Restarting the app will resolve most errors.
2. Update the Alo Moves App. Here is how:
   1. On Android goto PlayStore » Search for "Alo Moves" » Open Alo Moves - Yoga Classes » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Alo Moves » click "UPDATE".
3. Clear Alo Moves - Yoga Classes app cache: Clearing cached data will force your app to retrieve the latest data directly from Alo Moves servers.
   1. On Android, goto Settings » Apps » Select "Alo Moves - Yoga Classes" » click Storage » click "Clear Cache".
4. Check Alo Moves app permissions. If any of these permissions required to use your device's features are disenabled, Alo Moves might not work.
5. Uninstall and reinstall Alo Moves. If nothing else has worked, completely uninstall Alo Moves then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Alo Moves not working

2. Fix Alo Moves Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Alo Moves be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Alo Moves not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Alo Moves may not be able to connect to the Internet when running in the background.