Contact Step Counter Customer Service

Why should I report an Issue with Step Counter - Pedometer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of EZ Mobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This pedometer uses the built-in sensor and Google Fitness to count your steps.

2. Tap the start button to start counting your steps.

3. It also tracks burned calories, walking distance and time.

4. All this information will be clearly displayed in charts.

5. It can auto-record your steps even your screen is locked.

1. No pedometer to forget, and it's accurate.Very good step counter, the tracker is constant with my steps and is accurate, it displays your calories, and the (all time) steps and miles you took.I have to allow notifications ? If I don't, it won't run in the background.

2. I dont know what happened but the past couple weeks, there has been times where I would watch it as I'm walking and it wasn't counting my steps at all.

3. I originally got it to track my steps, but it works equally as well to track my runs and weekly progressions as I train for a race.

4. I do wish I could get rid of the ads, even if that means paying a small fee.This app is awesome!! Walking all over the warehouse floor at my job, it is very nice to know that all my walking around is actually making a difference.

5. All in all I really like the app!!!As usual I get an app that counts when I'm not walking & does not edit steps not taken.

6. Waste time & steps looking for one that works simply & reliably.I'd give 0 stars if I could.

7. It quit working 10 minutes after I downloaded it! It's a P.O.S app!!!! I don't recommend downloading it!!!I finally decided to make some consistent, measurable lifestyle changes, and this app has made a huge difference.

8. Also, the steps are not accurate.

9. Nor did it ever catch up and update my steps afterwards.

10. I wish there was a setting where the step counter would start up on its own because there are days when i have forgotten to start it for the day.

11. But I don't carry my cell phone at home alot I carry my phone w me at work alot but there's times I have to set it away or down due to what my job requires.

1. Fix Step Counter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Step Counter: Restarting the app will resolve most errors.
2. Update the Step Counter App. Here is how:
   1. On Android goto PlayStore » Search for "Step Counter" » Open Step Counter - Pedometer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Step Counter » click "UPDATE".
3. Clear Step Counter - Pedometer app cache: Clearing cached data will force your app to retrieve the latest data directly from Step Counter servers.
   1. On Android, goto Settings » Apps » Select "Step Counter - Pedometer" » click Storage » click "Clear Cache".
4. Check Step Counter app permissions. If any of these permissions required to use your device's features are disenabled, Step Counter might not work.
5. Uninstall and reinstall Step Counter. If nothing else has worked, completely uninstall Step Counter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Step Counter not working

2. Fix Step Counter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Step Counter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Step Counter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Step Counter may not be able to connect to the Internet when running in the background.