Contact Chiku Customer Service

Why should I report an Issue with Chiku – Journal & Mood Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of chiku.app to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Like: • when I click the plus icon to add a new entry my last entry is automatically getting pasted to the new one • there's a blank screen each time I open the app • the community feature doesn't update • my entries won't get saved • everything gets stuck and you have to restart the app at times Do fix these!!!This app used to be amazing but now whenever I try to make a story it starts glitching and I have to refresh many times to upload on story.

2. I've narrowed down a handful of apps to 2 between this and reflectly and I like the setup of Chiku more in terms of the layout of journals and ability to favorite, but I like the tracking tools of reflectly, their icons, ability to add your own icons, and modern minimalist design better.

3. Edit: if anyone else has this problem, try uninstalling the app and reinstalling, then it works :) I do wish I could connect the app to my timezone, though, so the morning motivation isn't wonky.I really like this app, however, the awesome smiley graphic is a bit unnerving.

4. If you fix these problems it would definitely be one of the greatest apps gjRight after i updated, the next time i opened the app all my previous stories had disappeared.

5. Could you please check what the problem is? It would be really appreciated as I love your app.Downloaded Chiku for fun, but now I'm loving it.

6. So, the first problem is that when you make a change and after that you refresh the page, it doesn't really refresh.

7. My only problem with it is that even with the unlimited subscription I bought, it only saves my first story.

8. It has functions to follow your mood, draw pictures/attach pictures to your stories and a lot of motivation-based functions that really resonates with me.

9. it might be me just getting used to it so I'll update this if i figure out it's user error.I love this.

10. Now it doesn't even work and you lost everything you've done.I really love this app.

11. Even thought the camera option still doesn't work i enjoy it now.

1. Fix Chiku Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Chiku: Restarting the app will resolve most errors.
2. Update the Chiku App. Here is how:
   1. On Android goto PlayStore » Search for "Chiku" » Open Chiku – Journal & Mood Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chiku » click "UPDATE".
3. Clear Chiku – Journal & Mood Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Chiku servers.
   1. On Android, goto Settings » Apps » Select "Chiku – Journal & Mood Tracker" » click Storage » click "Clear Cache".
4. Check Chiku app permissions. If any of these permissions required to use your device's features are disenabled, Chiku might not work.
5. Uninstall and reinstall Chiku. If nothing else has worked, completely uninstall Chiku then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Chiku not working

2. Fix Chiku Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Chiku be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Chiku not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Chiku may not be able to connect to the Internet when running in the background.