Published by Bearable Ltd on Apr 13, 2024

Report an issue with Symptom & Mood Tracker.
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Why should I report an Issue with Symptom & Mood Tracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bearable Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Symptom & Mood Tracker Customer Insights

1. A++++This is a really helpful app for people who need a way to keep track of their mood, medication, and sleep! As the user, you get to customize so many things so the app knows as much as it can about your routine to help! Very smart idea and totally worth it! The only issue I have us that there's no way to change the time to 24 hour mode, but I could be wrong.Was 5 but have changed rating 3 as sync with Google Fit seems inconsistent.

2. As someone with multiple chronic illnesses and ADHD, it has always felt too overwhelming to keep track of symptoms or chart factors, and I've never been able to stick to any system in my life--not even medication tracking! I don't know what sorcery they've done here, but this app is easy-to-use and motivates me to log, knowing they'll look for the correlations and help me find ways to better manage my conditions.

3. I'm really excited to see that the latest update introduced habit tracking as a beta feature, hopefully in due time this will be able to take the place that my standalone habit tracker has been holding for a couple years.My favorite app to track mental health and routines! It's been a huge in helping me monitor and understand my moods and triggers.

4. My only complaints are: I believe the medication tracker could be streamlined, it would be great to see notes more easily for things like the mood (maybe a colored border around the icon as an indicator?), and having a 12hr time option would be nice.

5. It's also very slow to generate the insights (although the deep breathing waiting screen is genius.) I'd also like some goal streaks/badges for doing the entries and certain activities like meditation.It's a great app with lots of helpful features, but in my experience it's been pretty unstable.

6. Very heavy on upsell to subscription though... due to necessity I have become a daily user of this app for tracking my MS, but I have no need for the paid features currently, so the fairly often prompts and push notifications to get the subscription (always at a steep discount, which makes me question the actual value of the subscription) actually drive me away for entertaining the subscription.This app is fantastic, it tracks everything I need and a bit more.

7. I can track lots of different things which is imporant when balancing multiple health conditions and treatments.

8. I use it pretty lightly simply keeping track of my mood, sleep and symptoms but it's really nice to have these records.

9. Almost all-in-one app to track my chronic illness, meds, diet, sleep, mood, and more.

10. Those are all very small, overall this app is amazing!Such a helpful app! It's incredibly customizable, so no matter what you want to log or track, you can find a way.

11. Even the free version is so full of easy- to- use trackers that are intuitive, easy to customize, and great for any age.

Steps to Troubleshoot & Fix Symptom & Mood Tracker Issues

1. Fix Symptom & Mood Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Symptom & Mood Tracker: Restarting the app will resolve most errors.
  2. Update the Symptom & Mood Tracker App. Here is how:
    1. On Android goto PlayStore » Search for "Symptom & Mood Tracker" » Open Symptom & Mood Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Symptom & Mood Tracker » click "UPDATE".
  3. Clear Symptom & Mood Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Symptom & Mood Tracker servers.
    1. On Android, goto Settings » Apps » Select "Symptom & Mood Tracker" » click Storage » click "Clear Cache".
  4. Check Symptom & Mood Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Symptom & Mood Tracker might not work.
  5. Uninstall and reinstall Symptom & Mood Tracker. If nothing else has worked, completely uninstall Symptom & Mood Tracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Symptom & Mood Tracker not working


2. Fix Symptom & Mood Tracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Symptom & Mood Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Symptom & Mood Tracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Symptom & Mood Tracker may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I would like to cancel my premium subscription

    — by Patrick 2 years ago