Contact T2 Mood Tracker Customer Service

Why should I report an Issue with T2 Mood Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of T2 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. it shows at least one line for a moment before seeming to zoom way out on just the graph lines with no way to zoom back in.Owned by the DOD, didn't work, didn't notify me until I'd sign in and open the app, didn't keep track of certain days, says there are adjustable settings, but the settings never stick.

2. Good idea to be able to invert the results in the settings (IF A category is a positive or negative one ) so that it shows on the graph the way you want it to.

3. It just does nothing.Great depth and density of things tracked, love the custom slider scales Doesn't translate well to the graph view--way too much going on and not enough icon options.

4. Add a calendar with completed days highlighted and missed days not so you can enter past data.Love the concept, especially the personalization and the ability to track fluctuations over the course of a day, but it's way too buggy.

5. Then I get the "Don't forget to log your mood." Whole lotta good that does me when I can't even remember my name some days.

6. Additionally, it doesn't start the graph where you started (day 1 is not the day you downloaded but seemingly 30 days before you downloaded).

7. The majority of the time, the graph doesn't work, which means I get no data output to look at.

8. Thank you.I wish you could post different notes on days and be able to see those represented in the graphs.

9. You want to make an entry now to record your symptoms for yesterday? Nope! A basic feature that the most basic mood apps have is nonexistent here.

10. Also I'm not sure if it's possible to sync data, but any time I've had to reset or upgrade my phone, I've lost all the data I'd previously logged which is annoyingBest app I have ever used.

11. I wish the graph would let me toggle to something shorter than 30 days as the graph can be hard to read.

1. Fix T2 Mood Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart T2 Mood Tracker: Restarting the app will resolve most errors.
2. Update the T2 Mood Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "T2 Mood Tracker" » Open T2 Mood Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for T2 Mood Tracker » click "UPDATE".
3. Clear T2 Mood Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from T2 Mood Tracker servers.
   1. On Android, goto Settings » Apps » Select "T2 Mood Tracker" » click Storage » click "Clear Cache".
4. Check T2 Mood Tracker app permissions. If any of these permissions required to use your device's features are disenabled, T2 Mood Tracker might not work.
5. Uninstall and reinstall T2 Mood Tracker. If nothing else has worked, completely uninstall T2 Mood Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing T2 Mood Tracker not working

2. Fix T2 Mood Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make T2 Mood Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to T2 Mood Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, T2 Mood Tracker may not be able to connect to the Internet when running in the background.