Published by MoodMission Pty Ltd

Report an issue with MoodMission.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with MoodMission - Cope with Stress, Moods & Anxiety?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MoodMission Pty Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

MoodMission Customer Insights

1. I finished all of the surveys, including the optional ones, but it has not seemed to "unlock MoodMission" unless the only missions are fear of public speaking, spiders, and flying.would it be possible to fine tune a bit more for missions that are suitable for certain times of day? More specifically, late night insomnia based anxiety/depression missions, as lots of the missions are easier to complete in the day.

2. Helped me identify triggers and situations I hadn't realised can kick off my anxiety.Forces people going through mental illness who need help through surveys they aren't motivated to do before they can use the app.I download this app And it gives me problems to sign in, Iv been waiting three days and still can not get going 😒Downloaded it.

3. You do the surveys then the only other things you can do is buy packages for random things that have nothing to do with all of the questions you answered (fear of flying???), and for free you can click a button if your depressed of anxious that has terrible advice like "walk your dog" or "get a haircut".

4. It was hard to tell which items were completed and the position of the questions kept jumping around whenever I answered a question.Doesn't do anything unless you pay :( Answered 4 questionnaires but it didn't unlock anything useful to me.

5. Fear of public speaking, flying and spiders? Couldn't even work out how to buy the parts of app I wanted.

6. Deleted.Works much better now the surveys have been removed and all the bugs have been fixed.

7. It has helped me understand more about my anxiety, and I love the colours of the app Thank youThere's nothing in it.

8. (exercise, talk to a friend etc)The survey was annoying to complete over the phone.

9. This app was recommended to me by a friend but with the bugs I found it a bit hard to use.

10. It looks like they have fixed bugs though, and now I can enjoy the app.

11. I have tried so many different apps now for my anxiety.

Steps to Troubleshoot & Fix MoodMission Issues

1. Fix MoodMission Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MoodMission: Restarting the app will resolve most errors.
  2. Update the MoodMission App. Here is how:
    1. On Android goto PlayStore » Search for "MoodMission" » Open MoodMission - Cope with Stress, Moods & Anxiety » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MoodMission » click "UPDATE".
  3. Clear MoodMission - Cope with Stress, Moods & Anxiety app cache: Clearing cached data will force your app to retrieve the latest data directly from MoodMission servers.
    1. On Android, goto Settings » Apps » Select "MoodMission - Cope with Stress, Moods & Anxiety" » click Storage » click "Clear Cache".
  4. Check MoodMission app permissions. If any of these permissions required to use your device's features are disenabled, MoodMission might not work.
  5. Uninstall and reinstall MoodMission. If nothing else has worked, completely uninstall MoodMission then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MoodMission not working


2. Fix MoodMission Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MoodMission be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MoodMission not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MoodMission may not be able to connect to the Internet when running in the background.

Reported Issues