Published by Endura Software

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Why should I report an Issue with Move Reminder?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Endura Software to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Move Reminder Customer Insights

1. 2 requests: 1) rather than depicting binary completion versus non-completion each hour, show the levels similar to a bar graph so I can see how close I came in "idle"hours, and also how much I may have exceeded a goal in an hour 2) notifications not working on Samsung Galaxy s20... Galaxy is a popular and best alternative device to the iPhone, so I hope you can get it working for us.

2. (2) it doesn't give partial credit for hours before I first met my hourly goal today; would like to see grey for those hours with some movement, even before Daily Starting Hour.Very good app.

3. Allow to block out night hours (at the moment it shows all 24 hours which for most people makes no sense.)Just what I was looking for! Works perfectly with Google Health and a Wear OS watch.

4. This app works OK in that it reminds me to move at 50 minutes past the hour if I haven't done enough steps.

5. I just wish that after notifying you to get more steps at the end of the hour, that it would then tell you when you hit the goal for that hour.

6. I get up and move when i get the notification but can't be sure if i hit the target without opening the app and checking there (which i use these reminders on my watch, so that defeats the purpose).This app does exactly what I want it to do.

7. The step count updates about once a minute, which is often enough unless you're right at the end of an hour trying to get steps in.

8. App syncs with Google health and will let you know if you haven't taken any steps recently.

9. It's frustrating knowing that youve actually completed the required no of steps but the app has frozen and ignores the stepa- Very few customization options.

10. Thank you!I installed this because my Garmin watch has move alerts that are inscrutable and can't be controlled.

11. Two negatives are (1) I often don't hear the reminder at 10 minutes of the hour.

Steps to Troubleshoot & Fix Move Reminder Issues

1. Fix Move Reminder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Move Reminder: Restarting the app will resolve most errors.
  2. Update the Move Reminder App. Here is how:
    1. On Android goto PlayStore » Search for "Move Reminder" » Open Move Reminder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Move Reminder » click "UPDATE".
  3. Clear Move Reminder app cache: Clearing cached data will force your app to retrieve the latest data directly from Move Reminder servers.
    1. On Android, goto Settings » Apps » Select "Move Reminder" » click Storage » click "Clear Cache".
  4. Check Move Reminder app permissions. If any of these permissions required to use your device's features are disenabled, Move Reminder might not work.
  5. Uninstall and reinstall Move Reminder. If nothing else has worked, completely uninstall Move Reminder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Move Reminder not working


2. Fix Move Reminder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Move Reminder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Move Reminder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Move Reminder may not be able to connect to the Internet when running in the background.

Reported Issues