Published by Timex

Report an issue with TIMEX IRONMAN Move x20.
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Why should I report an Issue with TIMEX IRONMAN Move x20?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Timex to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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TIMEX IRONMAN Move x20 Customer Insights

1. With daylight savings having just happened, my watch is perpetually an hour behind because I cant sync it to my phone to correct it.I can hardly be expected to rate an app that crashes on launch nearly every single time.

2. I have emailed the developer a week ago and still have not received a response.refuses to connect to my watch, giving me an error like Device not Found when my watch and Bluetooth are on and next to each other.

3. But cant use it to its full potential since it doesn't connect to my oneplus5 phone.Cannot connect the watch.

4. Timex are selling fitness watch that couldnt connect to the app.

5. The device pairs to my phone, but the app sees nothing.refuses to connect with app.

6. Worked well enough for a while, although it would take quite a bit of time to connect to my phone.

7. Why can't i set the time without it connecting to my phone??!Hey, Timex...whoever did the app development for you, SUE them! Every irate review is absolutely accurate.

8. It now shuts down as soon as i try to connect my watch.

9. I really wish they'd update this horrible app to at least compete with other brands.This app was good until the last update.

10. I suspect since their latest update on March 5 2019 the new version just crashes consistently.

11. So much for quality!Love the watch, Hate the app.

Steps to Troubleshoot & Fix TIMEX IRONMAN Move x20 Issues

1. Fix TIMEX IRONMAN Move x20 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TIMEX IRONMAN Move x20: Restarting the app will resolve most errors.
  2. Update the TIMEX IRONMAN Move x20 App. Here is how:
    1. On Android goto PlayStore » Search for "TIMEX IRONMAN Move x20" » Open TIMEX IRONMAN Move x20 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TIMEX IRONMAN Move x20 » click "UPDATE".
  3. Clear TIMEX IRONMAN Move x20 app cache: Clearing cached data will force your app to retrieve the latest data directly from TIMEX IRONMAN Move x20 servers.
    1. On Android, goto Settings » Apps » Select "TIMEX IRONMAN Move x20" » click Storage » click "Clear Cache".
  4. Check TIMEX IRONMAN Move x20 app permissions. If any of these permissions required to use your device's features are disenabled, TIMEX IRONMAN Move x20 might not work.
  5. Uninstall and reinstall TIMEX IRONMAN Move x20. If nothing else has worked, completely uninstall TIMEX IRONMAN Move x20 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TIMEX IRONMAN Move x20 not working


2. Fix TIMEX IRONMAN Move x20 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TIMEX IRONMAN Move x20 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TIMEX IRONMAN Move x20 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TIMEX IRONMAN Move x20 may not be able to connect to the Internet when running in the background.

Reported Issues