Published by Eagle Community Credit Union on Mar 19, 2024

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Why should I report an Issue with Eagle Community CU Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Eagle Community Credit Union to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Eagle Community CU Mobile

1. Eagle Community Credit Union's Mobile Banking application allows you 24 hour access to view and transact on your Eagle accounts with ease and convenience from your smartphone.

2. View balances, make transfers, pay bills, make deposits, and much more.

Eagle Community CU Customer Insights

1. I even had an employee at Eagle C/U do it for me and can't figure out the basics.. I just want an alert when a transaction happens.. Hope the update, they said was gonna roll out yesterday, has good fixesIt's the only app I have that just don't work, poorly designed, it crashes, I have to reset it every single time in order to make it work.

2. I know this credit union is super small but come on, now even the app doesn't want to work?Eagle CU makes it easy to manage my vehicle loan and credit card account in one simple app .

3. edit....Uninstall and then reinstall and now it works fine.Very easy to get access in the app and very clear and helpful at all time to check the progress on your valance.I don't know what happened with this app but now it won't let me log in, the circle just spins and never loads.

4. I have had no issues after the reinstall.Whats the point of this app? Gives you options to pay bills, transfer money, deposit checks and literally none of those options work.

5. The Notification options in the app never work right.. I have the latest Android, and it's been like this through the last two phones.

6. The app works properly now.I had trouble accessing my account after the upgrade so I called the bank and was instructed to delete the memory cache before deleting the app.

7. why advertise when online if not work and have to go back online to view account.

8. pointless.Ever since my google phone was updated to android 11, the app doesn't let me make mobile deposits.

9. Possibly the most useless app I've ever downloaded.does not load, constantly freezes.

10. It used to be good but now it just gets stuck on the loading screen.

11. It messes up the camera image then rejects it.Unusable Now.

Steps to Troubleshoot & Fix Eagle Community CU Issues

1. Fix Eagle Community CU Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Eagle Community CU: Restarting the app will resolve most errors.
  2. Update the Eagle Community CU App. Here is how:
    1. On Android goto PlayStore » Search for "Eagle Community CU" » Open Eagle Community CU Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Eagle Community CU » click "UPDATE".
  3. Clear Eagle Community CU Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Eagle Community CU servers.
    1. On Android, goto Settings » Apps » Select "Eagle Community CU Mobile" » click Storage » click "Clear Cache".
  4. Check Eagle Community CU app permissions. If any of these permissions required to use your device's features are disenabled, Eagle Community CU might not work.
  5. Uninstall and reinstall Eagle Community CU. If nothing else has worked, completely uninstall Eagle Community CU then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Eagle Community CU not working


2. Fix Eagle Community CU Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Eagle Community CU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Eagle Community CU not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Eagle Community CU may not be able to connect to the Internet when running in the background.

Reported Issues