Contact Eagle Bank Customer Service

Why should I report an Issue with Eagle Bank Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Eagle Bank & Trust to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I'm switching banks.Basic ability I was hoping for a more advanced feature like turn card off or on ,link pay pal things like thatLove this app.

2. You should not have to click a transaction to remain active without auto sign off.

3. Latest version will not load.I love the on line banking, its very convenient but Im not a computer person.

4. Finally I click around with "About" or "Contact Us" buttons and the sign in then appears.

5. If I'm scrolling, I'm active! This is the only app that will cause a popup on my phone saying it has crashed when not even in use.

6. Tempted to switch banks because of it.I went into my settings and device management.

7. Hope you can do something on your side to make sure it's not malware.

8. They also make you change passwords annually for security.App needs a lot of improvements.

9. Lot's of options & contact number if you have questions.

10. Sign in is blank most of the time.

11. Restart phone- doesn't help.

1. Fix Eagle Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Eagle Bank: Restarting the app will resolve most errors.
2. Update the Eagle Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Eagle Bank" » Open Eagle Bank Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Eagle Bank » click "UPDATE".
3. Clear Eagle Bank Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Eagle Bank servers.
   1. On Android, goto Settings » Apps » Select "Eagle Bank Mobile" » click Storage » click "Clear Cache".
4. Check Eagle Bank app permissions. If any of these permissions required to use your device's features are disenabled, Eagle Bank might not work.
5. Uninstall and reinstall Eagle Bank. If nothing else has worked, completely uninstall Eagle Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Eagle Bank not working

2. Fix Eagle Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Eagle Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Eagle Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Eagle Bank may not be able to connect to the Internet when running in the background.