Published by Plutus Financial Inc on Jan 12, 2024

contact Abra: Buy & Trade BTC & Crypto Chat with our AI-based Abra Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Abra?



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Why chat with our AI Abra Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I'm not sure how to proceed and I'm worried about putting any amount of money on here as some other technical errors may present itself that forces me to keep my balance on the exchange.I joined Abra because it billed itself as beginner friendly.

2. Can't send any request to support with custom question! When I am trying to fill out request, for the issue in paragraph 1.

3. I would love to be able to click on the area with total portfolio balance and have that open to show value and trend lines of all the items in the portfolio together.

4. Now I owe them 22 dollars but they claim that because of the debiting error, my wallet cannot be activated and my only option to repay them is to send BTC from an external wallet.

5. I am encountered issue, I have the input "country" and I can't send any request without it, but there is no "drop-down" loading for that(Android)It continuously requests more documents.

6. You can only open one item at a time, and that's if you manage to find the tiny space below the portfolio balance where you can scroll through each item.

7. The support team and FAQs on their website have been of no help with previous issues I've had.

8. I contacted support and they told me that my account was restricted, but could not tell me why for privacy reasons.Frustrated with that app - 2 main reasons: 1.

9. Second, tried to set that up and transfer a small amount into my Abra wallet.

10. First, you have to provide your banking credentials (user id and password) to the app so you can transfer money in and out of the account.

11. Please fix it!trying to finish verifying bank info but there's no option to go back where you left off.

Steps to Troubleshoot & Fix Abra Issues

1. Fix Abra Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Abra: Restarting the app will resolve most errors.
  2. Update the Abra App. Here is how:
    1. On Android goto PlayStore » Search for "Abra" » Open Abra: Buy & Trade BTC & Crypto » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Abra » click "UPDATE".
  3. Clear Abra: Buy & Trade BTC & Crypto app cache: Clearing cached data will force your app to retrieve the latest data directly from Abra servers.
    1. On Android, goto Settings » Apps » Select "Abra: Buy & Trade BTC & Crypto" » click Storage » click "Clear Cache".
  4. Check Abra app permissions. If any of these permissions required to use your device's features are disenabled, Abra might not work.
  5. Uninstall and reinstall Abra. If nothing else has worked, completely uninstall Abra then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Abra not working


2. Fix Abra Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Abra be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Abra not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Abra may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by Kristine andrade

I've been scam on this company called gain more profit. I send a money on the company link they gave me using abra wallet. They told me to send 600$ and again they want me to send 1200$ but I don't want to send again. Because someone told me they are scammer. This is there compnllany link please report this as soon as possible. www.gainmoreprofit.com and this is the address they told me and I send a money to them. 3L7eA4cK2wBLZzjzX737mfm3xrGV98rNwa

— 4 years ago by Hanna jung

I deposited usdt, when will i receive it?