Contact COVID Coach Customer Service

Why should I report an Issue with COVID Coach?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of US Department of Veterans Affairs (VA) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Customized tools are available to help you cope with stress, stay well, stay safe, stay healthy, stay connected, and navigate parenting, care-giving, and working from home while social distancing, quarantined, or sheltered in place.

2. COVID Coach is designed to help you build resilience, manage stress, and increase your well-being during this crisis.

3. You can track your mood, visualize your progress, and find resources to seek additional help and support.

4. The app is free, secure, and helps connect you to important resources for coping and adapting during the COVID-19 pandemic.

5. No account or password is required and user data is not collected.

6. The world as we know it has changed and we are living in unprecedented and uncertain times.

7. COVID Coach was made by the mobile mental health team of the National Center for PTSD, Dissemination & Training Division.

1. A great app with a wide range of useful tools for coping with stress, Covid Coach offers practices, learning, resources and assessments based on sound psychological science.

2. After downloading, a prompt will say: "Allow Covid Coach to access photos, media, and files on your device?" As soon as I tap on "deny" the app automatically closes and locks me out of the service.

3. It's an incredible place to find lots of assessments and lots of tools, ones that are presented in a real and honest way.I don't know why I resisted using an emotional support app but I did.

4. short messages and practices.are just the thing for getting back on the track of mindfulness.I LOVE this app! it's one of the best I've used for clients in all the years I've been a therapist.

5. This one has worked for me.This is an amazing app because it has so many mental health resources available whenever you need them.

6. I'm disappointed.Great collection of resources.Some times when things are hard i need a reminder/ nudge to take a step back from the situation.

7. I have only been using a short time, but the notifications and engagement have been useful.This app is terrific.

8. Originally I downloaded this Covid Coach to evaluate it before recommending it to tech preference friends.

9. Using this coupled with professional help maximize the experience.Very well done app! Many many options within the app and favorites can ne choosen.

10. How is this supposed to be helping me? You don't need access to my phone.

11. There is an ability to favorite your favorite practices for quick use and the interface is simple and easy to use.

1. Fix COVID Coach Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart COVID Coach: Restarting the app will resolve most errors.
2. Update the COVID Coach App. Here is how:
   1. On Android goto PlayStore » Search for "COVID Coach" » Open COVID Coach » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for COVID Coach » click "UPDATE".
3. Clear COVID Coach app cache: Clearing cached data will force your app to retrieve the latest data directly from COVID Coach servers.
   1. On Android, goto Settings » Apps » Select "COVID Coach" » click Storage » click "Clear Cache".
4. Check COVID Coach app permissions. If any of these permissions required to use your device's features are disenabled, COVID Coach might not work.
5. Uninstall and reinstall COVID Coach. If nothing else has worked, completely uninstall COVID Coach then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing COVID Coach not working

2. Fix COVID Coach Server issues & Internet Connection

1. Check network connection: An unstable Internet will make COVID Coach be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to COVID Coach not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, COVID Coach may not be able to connect to the Internet when running in the background.