Published by US Department of Veterans Affairs (VA) on Oct 19, 2023

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Why should I report an Issue with Mindfulness Coach?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of US Department of Veterans Affairs (VA) to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Mindfulness Coach

1. Mindfulness Coach also offers a library of information about mindfulness (for example “What is Mindfulness? ”, “How to Anchor Your Attention”), 12 audio-guided mindfulness exercises and a growing catalog of additional exercises available for free download, goal-setting and tracking, a mindfulness mastery assessment to help you track your progress over time, customizable reminders, and access to other support and crisis resources.

2. Mindfulness has been shown to be effective for reducing stress, improving emotional balance, increasing self-awareness, helping with anxiety and depression, and coping more effectively with chronic pain. Mindfulness Coach 2. 0 was developed to help Veterans, Service members, and others learn how to practice mindfulness.

3. Mindfulness Coach is free, doesn’t take or share any of your personal information, and doesn’t require add-on purchases.

4. The app provides a gradual, self-guided training program designed to help you understand and adopt a simple mindfulness practice.

5. Mindfulness means noticing and paying attention to what is going on in the present moment, without passing judgment on it.

6. Mindfulness Coach was created by VA’s National Center for PTSD.

Mindfulness Coach Customer Insights

1. Even when in soundscapes, the most recent isn't first or highlighted.This app is rated higher than any other mindfulness meditation app (including those given Google's "Editor's Choice").

2. I notice now, when my thinking is getting chaotic and I need to bring it back and breatheMost apps make you go through a bunch of very specific to a particular concern guided meditation, with no ability to customize, And usually end up having to pay for anything more than just a couple free ones they have.

3. I highly recommend reading the articles a little at a time, and trying out the simple mindfulness exercises.

4. It allows both learning & practicing mindfulness, setting/tracking goals, periodically assessing progress, and setting up reminders.

5. Imagine being in a conference and crickets start to chirp... If that's not enough, there's NO widget or play/pause bar to shut it off... The first few times to shut off the noise I had to shut off my phone until I was somewhere appropriate (parking lot) to figure it out... I 'stumbled upon' a quick fix; find a different soundscape, select it, then you get a pause/stop option.

6. :-) There are many mindfulness exercises to choose from, along with practices and educational materials to read.

7. On a detail level, the "mindful listening " exercise, which I found useful, needs to have an adjustable timer- it only does 2 minutes.Great app however, soundscapes randomly turns on.

8. You can take a professional mindfulness assessment, create goals, track your growth, etc.This app is very helpful.

9. It's 100% free, without ads, and has both a structured meditation plan and an independent system for personal practice.

10. It's mindfulness not a meditation, and they emphasize the practice aspect of it.

11. Likely not a huge budget or staff.I didn't expect much from a government-funded app, but it works very well, has a good visual style and overall good user experience (a few typos in text).

Steps to Troubleshoot & Fix Mindfulness Coach Issues

1. Fix Mindfulness Coach Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mindfulness Coach: Restarting the app will resolve most errors.
  2. Update the Mindfulness Coach App. Here is how:
    1. On Android goto PlayStore » Search for "Mindfulness Coach" » Open Mindfulness Coach » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mindfulness Coach » click "UPDATE".
  3. Clear Mindfulness Coach app cache: Clearing cached data will force your app to retrieve the latest data directly from Mindfulness Coach servers.
    1. On Android, goto Settings » Apps » Select "Mindfulness Coach" » click Storage » click "Clear Cache".
  4. Check Mindfulness Coach app permissions. If any of these permissions required to use your device's features are disenabled, Mindfulness Coach might not work.
  5. Uninstall and reinstall Mindfulness Coach. If nothing else has worked, completely uninstall Mindfulness Coach then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mindfulness Coach not working


2. Fix Mindfulness Coach Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mindfulness Coach be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mindfulness Coach not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mindfulness Coach may not be able to connect to the Internet when running in the background.

Reported Issues