Contact Trade Republic Customer Service

Why should I report an Issue with Trade Republic: Broker & Bank?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Trade Republic to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. No hidden fees, easy and safe. - Savings Plans on ETFs or stocks to invest continuously for long term wealth. - Bonds to lock in high interest for years and get regular payments.

2. Invest easily and safely with just 1 €. - Activate 3. 35 % annual interest with your new Trade Republic IBAN and earn money every month on unlimited cash balances.

3. To qualify, invest at least 50 € monthly in savings plans. - Round up card payments and invest spare change on the go. - Invest with just 1 € in stocks or ETFs.

4. Unlimited free ATM withdrawals worldwide from 100 €. - Earn 1% Saveback on card spending into your savings plan.

5. Start with 1 €, sell anytime. - Derivatives trading with premium partners: Citi, HSBC, Société Générale or UBS. - Over 4 millions users and 35 billions € of assets across 17 European countries. - Publicly regulated exchange and better spreads than the reference market.

6. Get your subscription free card to spend and earn 1 % Saveback.

7. We are on a mission to empower everyone to create wealth with easy, safe and free access to the financial system.

8. Earn 3. 25 % interest on unlimited cash.

9. You can earn Saveback on up to 1,500 € in monthly spending.

10. Enjoy full flexibility to withdraw any time. - No monthly subscription fee.

1. - Graphs are now one colour instead of red/green, indicating loss/profit - Stock buy-in data and such are now displayed in a horizontal scroll instead of just showing all the numbers over multiple rows - When exploring stocks, prices are not shown without clicking on them - And I can keep going...Please revert back the previous UI, as a user and a designer, this really hurt the usability of the app.

2. It seems like the development team have randomly arranged button and option, which is totally senseless.Latest ui update has significantly worsened the user experience, way over simplification and no red or green colors on graphs.

3. Also, these bubbles take so much space and don't tell me muchThe latest update severely impacts the user experience: the user interface used to be excellent, now it is a true mess, truly sucks and nearly wants me to give up on using the app.

4. I'm very disappointed with this latest version.Chose the app over competitors mostly because of the design and features (most platforms have similar price structures), but with the new redesign, they have managed to turn it into a worse app.

5. Why? If it ain't broke don't fix it! The usability of this very is MUCH worse than the previous version on so many counts! Perhaps you should have gathered some feedback first before pushing this out.New design is really bad.

6. Trade Republic should consider reverting to the previous user interface.The latest UI update is really horrible.

7. Please go back to the previous ui.Very bad experience since the update, the design makes everything not understandable, last one was better.

8. - Edit 1: I just found out about the new performance calculation, can't get even worse than this... - Edit 2: there is no way to have access to the documents like "optional dividend" or "stakeholder meeting".

9. New UI design isn't very user friendly.

10. There was a clear horizontal line showing the positive and negative regions.

11. When I click on the bubble nothing happens, I can only add a new savings plan for an asset which I don't currently hold such such as derivatives or crypto.

1. Fix Trade Republic Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Trade Republic: Restarting the app will resolve most errors.
2. Update the Trade Republic App. Here is how:
   1. On Android goto PlayStore » Search for "Trade Republic" » Open Trade Republic: Broker & Bank » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Trade Republic » click "UPDATE".
3. Clear Trade Republic: Broker & Bank app cache: Clearing cached data will force your app to retrieve the latest data directly from Trade Republic servers.
   1. On Android, goto Settings » Apps » Select "Trade Republic: Broker & Bank" » click Storage » click "Clear Cache".
4. Check Trade Republic app permissions. If any of these permissions required to use your device's features are disenabled, Trade Republic might not work.
5. Uninstall and reinstall Trade Republic. If nothing else has worked, completely uninstall Trade Republic then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Trade Republic not working

2. Fix Trade Republic Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Trade Republic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Trade Republic not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Trade Republic may not be able to connect to the Internet when running in the background.