Published by Republic Bank & Trust Company on Mar 21, 2024

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Why should I report an Issue with Republic Bank Mobile Banking?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Republic Bank & Trust Company to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Republic Bank Mobile Banking image 1 contact Republic Bank Mobile Banking image 2

About Republic Bank Mobile Banking

1. Republic’s Mobile App uses the same security as Republic Bank Online Banking. *Standard messaging and data rates may apply for app download and usage.

2. Republic Bank of Kentucky, Southern Indiana, Tennessee, Ohio, and Florida –a personal Mobile* Banking App* for Android devices.

3. Feel at home when you download our FREE app* and use the conveniences of your Android device to provide a more in-depth, customized mobile banking experience based on geographical location.

4. Search bank inquiries and locations fast, stay updated with account and card alerts, view personalized updates just for you, deposit checks*, open accounts, and more!

5. View and manage your accounts and cards with ease and move money between accounts, pay bills and people you trust.

6. Republic Bank is committed to the safety and privacy of your financial information.

7. To register, you can sign up in the app, or visit RepublicBank. com and select Enroll in Online/Mobile Banking.

8. Personal information is protected by advanced encryption technology to prevent unauthorized access.

9. Easy banking on the go 24/7!

10. For the most recent list of eligible phone devices and operating system requirements, go to Usage and qualification requirements apply for Mobile Deposit.

Republic Bank Customer Insights

1. I am a 10 year Republic client switching my banking services to a bank that allows me to actually utilize mobile deposit.Been using the app for a couple off years now and had no problems really whatsoever... Sometimes it's down for servicing or what not which is irritating but not so much to get worked up over.

2. I recently re-signed up & had a very difficult time when i tried taking a picture of the back of check! The "endorse here" and "write mobile deposit" kept getting in the way corners/edges of check and kept denying photo.

3. It took WAY too long!! Convenient but not worth the aggravation.Been having trouble with this for months , now it's just not opening ( & of course my card is on lock 🤦🏽 ♀️ )Great app very secure.

4. Thieves would be long, long gone,by the time you received the text.Can't use zell ive spoke to zelle there is no lock but you all continue to say it's on zells end and it notThe app regularly refuses to let me log in, even when my password is correct.

5. AWFUL!MAJOR ISSUE!!! There is a setting in the app that allows you to receive an email if there's a transaction made over a certain amount.

6. I've been locked out of my account multiple times, and every time it stops accepting my password after I've had it for a week at most.

7. A great app if you can manage to log in, but useless if it won't accept valid passwords.overall pretty happy, a few things I would like to do , like transfer to another person's account but can't do that.

8. You could still get charged an overdraft, if a deposit hasn't "posted" yet even though it says availableUpdates ruined mobile deposit.

9. Used to be a great app... What happened? I've been using this app since 2017 and everything has always worked great.

10. The app adds non-existent shadows even in brightly lit conditions, then Republic rejects the deposit as illegible.

11. Ohh.. one thing I do wish Republic would do with our ATM machines is to program it to allow us to choose what bills we'd like to receive like 10's, 5's and or 1's... That would be awesome.

Steps to Troubleshoot & Fix Republic Bank Issues

1. Fix Republic Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Republic Bank: Restarting the app will resolve most errors.
  2. Update the Republic Bank App. Here is how:
    1. On Android goto PlayStore » Search for "Republic Bank" » Open Republic Bank Mobile Banking » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Republic Bank » click "UPDATE".
  3. Clear Republic Bank Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Republic Bank servers.
    1. On Android, goto Settings » Apps » Select "Republic Bank Mobile Banking" » click Storage » click "Clear Cache".
  4. Check Republic Bank app permissions. If any of these permissions required to use your device's features are disenabled, Republic Bank might not work.
  5. Uninstall and reinstall Republic Bank. If nothing else has worked, completely uninstall Republic Bank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Republic Bank not working


2. Fix Republic Bank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Republic Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Republic Bank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Republic Bank may not be able to connect to the Internet when running in the background.

Reported Issues