Published by Zhen Wu

Report an issue with 7 Minute Chi.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with 7 Minute Chi - Meditate, Move & Relax in 7 Minutes?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zhen Wu to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

7 Minute Chi Customer Insights

1. Is there an issue downloading exercises? Takes ages to download (20+min) so not sure why it's incomplete.Fantastic for complete beginners! Love it! One for relaxation, one for waking up and one for going to sleep.

2. Feeling very refreshed afterwards! Good instructions and guiding prompts during the meditation.17/8 Tried this twice, only got to third exercise (1-2min in) and it said it was finished! 20/8- Just tried re-installing it and got to exercise 4 before it finished.

3. I can not emphasize enough , the Focus, and Energy I feel for such a small portion of time.I love this app so much, I end up going back to it over and over after trying all sorts of other ones.

4. The 7 minute format and just standing moves combining meditation, stretch and warm up is great for a busy life.Relaxing and really enjoying the way the app guides you.

5. Does not offer additional tracking or other features, but nicely animated and easy to follow.This app has become terrible since I last used it (like a year ago).

6. I recommend the developers check out the app Down Dog to get ideas about how to change the voice, music and settings.I'm now revisiting T.C and immediately returned in mindset from instruction some years ago.

7. Disappointing.Very relaxing and invigorating at the same time (tried the relax exercise and the wake up exercise).

8. Tai Chi is legit! Thanks 7minChi!!! The Bad: *the developers* should give us options to stop the unnecessary trivial facts and information during some poses.

9. The problem is that once you master this moves there is no progression but untill then I will stick with the program.Simple, no fuss app.

10. Rotates sideways & won't fit on the screen, won't allow me to login (cycles between login & sign up, but won't allow either).

11. After I tap START it starts downloading something (what in heaven?) but at 43% it freezes then restarts and this process repeats forever.

Steps to Troubleshoot & Fix 7 Minute Chi Issues

1. Fix 7 Minute Chi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 7 Minute Chi: Restarting the app will resolve most errors.
  2. Update the 7 Minute Chi App. Here is how:
    1. On Android goto PlayStore » Search for "7 Minute Chi" » Open 7 Minute Chi - Meditate, Move & Relax in 7 Minutes » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 7 Minute Chi » click "UPDATE".
  3. Clear 7 Minute Chi - Meditate, Move & Relax in 7 Minutes app cache: Clearing cached data will force your app to retrieve the latest data directly from 7 Minute Chi servers.
    1. On Android, goto Settings » Apps » Select "7 Minute Chi - Meditate, Move & Relax in 7 Minutes" » click Storage » click "Clear Cache".
  4. Check 7 Minute Chi app permissions. If any of these permissions required to use your device's features are disenabled, 7 Minute Chi might not work.
  5. Uninstall and reinstall 7 Minute Chi. If nothing else has worked, completely uninstall 7 Minute Chi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 7 Minute Chi not working


2. Fix 7 Minute Chi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 7 Minute Chi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 7 Minute Chi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 7 Minute Chi may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer