Contact Zen Customer Service

Why should I report an Issue with Zen: Relax, Meditate & Sleep?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ZenApp, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Everything I am typing is blocked by the keyboard.I love Zen's UI, the updates they've added this year, and I find the price to be EXTREMELY REASONABLE for the neverending amount of content.

2. The application is good and since I am a beginner I've started with the '21 day meditation program.'It's really great, very different from all the other meditation apps.

3. I think it would be wonderful if more info was offered free, or sales on subscriptions.Love this app! It has a lot of options as to what you want to be guided on.

4. Lots of free meditation options available unlike other applications.

5. Also I love waking up to the positive daily quotes.Very good looking app, but I can't find any button to exit the app.

6. It has lots of resources that really help you.Compared with other meditation apps.

7. Thats the downfall with most of the meditation and self empowering apps, the subscription costs are high.

8. This one does not provide a wide of options for learning to meditate but some guided meditationsI've just started using this app.

9. I usually listen to only male voices because for me womens are real sharp and actually wake me up but the female voices are way better than others and put me to sleep quickly.

10. Also when I tried to report the problem, the dialogue box gets blocked off by the keyboard and I can't see what I am typing into the reply box.

11. My experience is limited on the app, theres so much vital information available if you can afford the subscription.

1. Fix Zen Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Zen: Restarting the app will resolve most errors.
2. Update the Zen App. Here is how:
   1. On Android goto PlayStore » Search for "Zen" » Open Zen: Relax, Meditate & Sleep » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zen » click "UPDATE".
3. Clear Zen: Relax, Meditate & Sleep app cache: Clearing cached data will force your app to retrieve the latest data directly from Zen servers.
   1. On Android, goto Settings » Apps » Select "Zen: Relax, Meditate & Sleep" » click Storage » click "Clear Cache".
4. Check Zen app permissions. If any of these permissions required to use your device's features are disenabled, Zen might not work.
5. Uninstall and reinstall Zen. If nothing else has worked, completely uninstall Zen then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Zen not working

2. Fix Zen Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Zen be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Zen not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Zen may not be able to connect to the Internet when running in the background.