Published by Town & Country FCU on Nov 16, 2023

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Why should I report an Issue with Town & Country FCU Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Town & Country FCU to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Town & Country FCU Mobile

1. With the Town & Country Mobile Banking app, you can access your accounts anytime, anywhere from your mobile device or Wear OS.

2. Check your available balances, view transaction history, transfer funds between accounts, deposit checks and find the nearest branch or ATM.

3. Your finances, on the go with Town & Country Mobile Banking.

Town & Country FCU Customer Insights

1. This app is terrible! I have had consistent problems with mobile check deposit, first saying that the photo was always too dark, no matter the lighting, forcing me to spend 15-30 minutes taking the picture over and over before it would take.

2. This one feature is forcing to consider other banks.Don't depend on mobile check deposit; however I do use other outside services such as Popmoney and as long as you are on a reliable network, this app does as intended! Even over a VPN! What more could you ask for? Oh right, I'm in Maine.

3. You have to use your flash in order to get a proper imageEverything is great except the check deposit picture taking! As they keep trying to innovate it and adding AI to it, it gets worse and worse and worse.

4. I'm a loyal fan.Mobile check deposit is terrible.

5. This is the only thing I use this app for, mobile check deposit... Please make it less pf a pain to use.

6. The only issue I have is that using a password manager, the login fields aren't set-up properly to auto fill my username and password.Only complaint is inability to change amount of regular payment.

7. I thought it was related to whether the check had images on it, because checks with pictures almost never work, but more classic check designs would make it through the process.

8. Makes it tedious to take an acceptable picture of a perfectly legible check.

9. This app is just garbage.Everything is good except for the check deposit.

10. No it says that a corner appears to be folded or torn, although the check is pristine, and will not take the photo at all.

11. Most banking apps only allowed a limited amount of times you can make a transfer using an app.Recent update/ changes to user interface are clunky.

Steps to Troubleshoot & Fix Town & Country FCU Issues

1. Fix Town & Country FCU Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Town & Country FCU: Restarting the app will resolve most errors.
  2. Update the Town & Country FCU App. Here is how:
    1. On Android goto PlayStore » Search for "Town & Country FCU" » Open Town & Country FCU Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Town & Country FCU » click "UPDATE".
  3. Clear Town & Country FCU Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Town & Country FCU servers.
    1. On Android, goto Settings » Apps » Select "Town & Country FCU Mobile" » click Storage » click "Clear Cache".
  4. Check Town & Country FCU app permissions. If any of these permissions required to use your device's features are disenabled, Town & Country FCU might not work.
  5. Uninstall and reinstall Town & Country FCU. If nothing else has worked, completely uninstall Town & Country FCU then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Town & Country FCU not working


2. Fix Town & Country FCU Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Town & Country FCU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Town & Country FCU not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Town & Country FCU may not be able to connect to the Internet when running in the background.

Reported Issues