contact neon - your account app

Contact neon - your account app

Published by neon Switzerland AG
Updated: Jul 1, 2022



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Why should I report an Issue with neon - your account app?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of neon Switzerland AG to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



neon - your account app Features and Description

With neon, you've always got your money under control. And on your smartphone. Anywhere, anytime. No base fees, no card payments fees. Payments don't get any faster. Super simple. ATTENTION: To use neon, you must have your primary residential address and tax liability in Switzerland and be at least 16 years old. You also need either a Swiss passport/ID or a B or C residence permit. Are you ready for neon? Only 10 minutes of your time for opening an accoun and all 100% paperless. Download the app, enter your personal info and show your ID in a quick video call. Afterwards, we need 2-3 working days to check and activate your account. It's obvious, but we'll point it out anyway: your money is safe. Log in with your personal login code, fingerprint or face ID. Authorise payments with a separate transaction PIN. And because your account is with Hypothekarbank Lenzburg, it's protected by Swiss deposit insurance up to 100,000 CHF. Just like any other Swiss bank. Happy with neon? In the tab "Services" you can recommend neon to friends. For every successful referral you and your friend get 10 CHF each. We're always adding new features. Update the app to take advantage of them, follow us on social media and sign up to our newsletter on www.neon-free.ch to be the first to find out. You're missing something? Please let us know via [email protected]

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