Contact Mi Band Customer Service

Why should I report an Issue with Mi Band - Heart Rate Monitor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Slydroid Development to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Seems to work without problems with Mi band 5.Unfortunately can't connect to mi band 3 device after numerous attempts, other similar applications make connections without problem (mi fit, etc.)Very slick interface.

2. Would be nice if there was a sync to Google fit (and other services?) option.After update the app stop working, unable to connect, no hearth rate.

3. Message alert not working , display lit mode is not sensitive enough on wrist turn and more important is in day light , you will not be able to check time or other features because light is tioooooooo lowSimple, functional.

4. Slydroid obviously can't solve the problem but wants to start a flame war.Message alert not working / battery have low life as soon as you use all features specially heart beat monitoring.

5. As for now, it connects to my mi band 6, but it won't measure the heart rate.

6. Thanks.Did not BT connect to mi band 3 with latest software from my tablet.

7. Also, please add continuous heart rate monitor like you have it in mi tools fullscreen monitor.

8. Will wait for mi band 6 to work.

9. It can scan heart rate multiple times per minute.

10. Apparently Slydroid jumps to conclusions - never used app before, it doesn't connect.

11. Works well with Mi Band 2.

1. Fix Mi Band Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mi Band: Restarting the app will resolve most errors.
2. Update the Mi Band App. Here is how:
   1. On Android goto PlayStore » Search for "Mi Band" » Open Mi Band - Heart Rate Monitor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mi Band » click "UPDATE".
3. Clear Mi Band - Heart Rate Monitor app cache: Clearing cached data will force your app to retrieve the latest data directly from Mi Band servers.
   1. On Android, goto Settings » Apps » Select "Mi Band - Heart Rate Monitor" » click Storage » click "Clear Cache".
4. Check Mi Band app permissions. If any of these permissions required to use your device's features are disenabled, Mi Band might not work.
5. Uninstall and reinstall Mi Band. If nothing else has worked, completely uninstall Mi Band then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mi Band not working

2. Fix Mi Band Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mi Band be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mi Band not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mi Band may not be able to connect to the Internet when running in the background.