Published by Azumio Inc. on Sep 6, 2023

Report an issue with Instant Heart Rate+.
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Why should I report an Issue with Instant Heart Rate+?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Azumio Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Instant Heart Rate+ image 1 contact Instant Heart Rate+ image 2

Instant Heart Rate+ Customer Insights

1. This app used to be the paid version with removed ads and features... Absolutely no reason to have this paid version any more, they decided to try and con you out of more money with a subscription service and us who supported the app and paid in the early days are now being charged twice!It recognised my "pro" app status after this update, however, it wouldn't let me put in my date of birth because the date and month fields are wrongly positioned.

2. Entering birthdate for training zone calc is cumbersome because in my case I had to scroll through 60+ years of monthly calendars rather than a simple date entry field.I had a paid version of this app when it wasn't subscription-based.

3. Used to be great, but now, it burns my finger it gets so hot (might be the new phone) and even though I paid for the pro version it's full of ads, the functionality is changed since I bought it.

4. Glad I only paid 10 cents for it back in the day.Misleading! As of this writing the first line of the description says it is a PRO version but after installation a PREMIUM version is offered for a monthly or yearly fee.

5. I redownloaded it recently because it supposedly syncs with Google fit and was shocked to find that they had crippled the apps functionality and added a bunch of paid subscription features that no one asked for.

6. Uninstalling it.Paid version of the app is still constantly pushing to sign up for a subscription service.

7. Paid for a pro version sometime back, but now the developers have decided to change the deal, and it's now filled with ads again.

8. In spite of this, I logged in but couldn't get past the pop up that appeared unless I paid more for the privilege! All that for an app that already knows that I'd bought it and that I've been using it since my 1st Android phone, an HTC Legend or, in other words, for a long time.

9. And now it says I am on some free version and the only way to use it properly is by premium subscription.

10. Please change it back!I bought the plus version of this app a few years back.

11. They could have come up with a new app with more features instead of crippling it for earlier paid users! It is useless now.

Steps to Troubleshoot & Fix Instant Heart Rate+ Issues

1. Fix Instant Heart Rate+ Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Instant Heart Rate+: Restarting the app will resolve most errors.
  2. Update the Instant Heart Rate+ App. Here is how:
    1. On Android goto PlayStore » Search for "Instant Heart Rate+" » Open Instant Heart Rate+ » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Instant Heart Rate+ » click "UPDATE".
  3. Clear Instant Heart Rate+ app cache: Clearing cached data will force your app to retrieve the latest data directly from Instant Heart Rate+ servers.
    1. On Android, goto Settings » Apps » Select "Instant Heart Rate+" » click Storage » click "Clear Cache".
  4. Check Instant Heart Rate+ app permissions. If any of these permissions required to use your device's features are disenabled, Instant Heart Rate+ might not work.
  5. Uninstall and reinstall Instant Heart Rate+. If nothing else has worked, completely uninstall Instant Heart Rate+ then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Instant Heart Rate+ not working


2. Fix Instant Heart Rate+ Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Instant Heart Rate+ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Instant Heart Rate+ not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Instant Heart Rate+ may not be able to connect to the Internet when running in the background.

Reported Issues