Contact Smart Wristband 3 Customer Service

Why should I report an Issue with Smart Wristband 3?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Fuqing Zhang to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Accessibility services can be obtained to assist the app message reminder function and push other application messages to the smart bracelet series(X1, X2, and X3).

2. Smart Wristband 3 can be used with the bracelet to show you the data more intuitively and in detail.

3. Smart Wristband 3 is a supporting application for the smart bracelet series X1, X2, and X3.

4. The bracelet can provide testing and statistics of step counting, sleep, heart rate, and exercise data.

5. At the same time, Smart Wristband 3 also develops many auxiliary functions, such as call reminder, SMS reminder, APP reminder, alarm reminder and other functions to provide more convenient services for your life, come and use it!

1. Yes it records my steps, BP, BPM and o2, as well as sleep, but I'd like it to just work properlyMine records steps, and heart rate constantly, the training option is great too, if I want to record a walk, or bike ride.

2. With all its minor faults, this seems to be great value ......You need to have Google location accuracy on to see the weather, notifications don't work for every messaging app and steps are pretty inaccurate.

3. The only issue is the sleep recording, it's not always accurate, for instance, it will record me as being asleep, even if I've been awake for a few hours, or says I've fell asleep earlier than the correct time I went to bed.The app is simply just a nuisance.

4. I've restarted my phone, uninstalled and reinstalled the app, reset the watch, unpaired and repaired with Bluetooth and it still won't connect.

5. Decent library of watch faces or you can create your own, but "create your own" really means you pick a background image and font color for their standard design.

6. Please fix it!Faulty, no update although it says there is, entire app doesn't work properly, battery life is trash.

7. App notifications are only available for the apps that they choose, unlike fitbit where you can get any notification.For the price, this watch is amazing.

8. I've tried multiple times to reset my phone and the watch along with ununstalling the app a couple of times too but the issue won't stop.

9. Alternative watch faces do not include the default face, if you want to install an alternative then come back to the original.

10. The watch itself is fine except that since the app won't connect to it, the time won't sync.

11. Even information diplayed by the watch could benefit from an English speaker reviewing the messaging.

1. Fix Smart Wristband 3 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Smart Wristband 3: Restarting the app will resolve most errors.
2. Update the Smart Wristband 3 App. Here is how:
   1. On Android goto PlayStore » Search for "Smart Wristband 3" » Open Smart Wristband 3 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart Wristband 3 » click "UPDATE".
3. Clear Smart Wristband 3 app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart Wristband 3 servers.
   1. On Android, goto Settings » Apps » Select "Smart Wristband 3" » click Storage » click "Clear Cache".
4. Check Smart Wristband 3 app permissions. If any of these permissions required to use your device's features are disenabled, Smart Wristband 3 might not work.
5. Uninstall and reinstall Smart Wristband 3. If nothing else has worked, completely uninstall Smart Wristband 3 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Smart Wristband 3 not working

2. Fix Smart Wristband 3 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Smart Wristband 3 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Smart Wristband 3 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Smart Wristband 3 may not be able to connect to the Internet when running in the background.