Published by Wakeup

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Tband?



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Why chat with our AI Tband Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Tband.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. Please fix these issues you had so much potentialLook anyone seeing this it's a good app it's because you phone is not high in in battery persent or if you phone has a battery saver on the phone or internel battery saving is reducing your Bluetooth signal put your phone on performance mode it will work STOP HATING THIS APPThe device name of my band only came up once and then just didn't appear again.

2. It does not work and should be removed as an app and the watches all returned for a refundLots of features but the notifications and calls dont show up and the band disconnects an I cant connect it againHi Nice work Tband app.

3. Playstore should remove such apps so that users won't waste time.This is Worst! Is it the band or the app I've wasted so much of my time on this thing😤 It simply cannot find the bluetooth THE WORSTUtter rubbish and a disgrace.

4. Fix this mess ASAP please.App keeps disconnecting watch does not keep time or activity when disconnected this is ridiculous tried multiple times and things to keep it connected.

5. It work for the first time then it just refuse to connect.

6. Just the watch it fine enough as the app just refuse to connect to the watch.

7. Spent lot of time in troubleshooting.

8. The Bluetooth connection is too weak.

9. It got a lot of potential and you guys just waste it.

10. I spend a lot of money on this thing and I'm dissapointed in it.

11. I find this app useless.

Steps to Troubleshoot & Fix Tband Issues

1. Fix Tband Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tband: Restarting the app will resolve most errors.
  2. Update the Tband App. Here is how:
    1. On Android goto PlayStore » Search for "Tband" » Open Tband » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tband » click "UPDATE".
  3. Clear Tband app cache: Clearing cached data will force your app to retrieve the latest data directly from Tband servers.
    1. On Android, goto Settings » Apps » Select "Tband" » click Storage » click "Clear Cache".
  4. Check Tband app permissions. If any of these permissions required to use your device's features are disenabled, Tband might not work.
  5. Uninstall and reinstall Tband. If nothing else has worked, completely uninstall Tband then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tband not working


2. Fix Tband Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tband be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tband not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tband may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!