Contact Color Band A1 Customer Service

Why should I report an Issue with Color Band A1?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Huawei Internet Service to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Color Band A1, your personal health assistant, tracking your exercise and sleep status daily.

1. Is it the smart watch or my huawei phone...I loved it but after the new software update the app doesn't want to open anymore, never mind work.

2. Now it only rings for phone calls on of sim card.Finally after 6 years the latest version started to work.

3. Also, if it is a smart band, why doesn’t it ring on WhatsApp, messenger calls? If you can fix this, I may rate 5 star.

4. Also after charging it doesn't record anything unless you "wake it up" by oppening the app and connecting the band to the app.

5. And there's a notice message: cannot pair device because the pin of watch is incorrect... I tried reset watch and reinstalled Health app.

6. The app is very slow and takes horrible anount of time before band connects to the app and before it showes your records.

7. The band counts number of steps rather well, but it often gets confused about sleeping time.

8. Clearly personal space and information invasion...The app doesn't work on background.

9. What I have to do!!not recommended at all! NOT compatible with new Android Version, can't be paired since my Samsung a7 got version 9! even with last update, same issues.

10. Personally I don't like smartbands with displays so this is my only option and I would like to use it for lots of years.Hello, I added a Honor Watch successfully.

11. Good job devs! It would be a benefit if we as user could select what applications can send notifications not only sms (sms in 2022???) and phonecalls.

1. Fix Color Band A1 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Color Band A1: Restarting the app will resolve most errors.
2. Update the Color Band A1 App. Here is how:
   1. On Android goto PlayStore » Search for "Color Band A1" » Open Color Band A1 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Color Band A1 » click "UPDATE".
3. Clear Color Band A1 app cache: Clearing cached data will force your app to retrieve the latest data directly from Color Band A1 servers.
   1. On Android, goto Settings » Apps » Select "Color Band A1" » click Storage » click "Clear Cache".
4. Check Color Band A1 app permissions. If any of these permissions required to use your device's features are disenabled, Color Band A1 might not work.
5. Uninstall and reinstall Color Band A1. If nothing else has worked, completely uninstall Color Band A1 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Color Band A1 not working

2. Fix Color Band A1 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Color Band A1 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Color Band A1 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Color Band A1 may not be able to connect to the Internet when running in the background.