Contact Heart Rate Plus Customer Service

Why should I report an Issue with Heart Rate Plus: Pulse Monitor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PVDApps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Definitely 5 stars for this one!!!!! * * * * *Very accurate! I'm really surprised! Tested pulse several times with app and manually to see if it matched and it did every time! I even stood up a few times to increase my pulse rate and again the app was accurate and got the same result when counting my pulse manually! Don't know how it does it but it does! If it's not accurate for someone else maybe it's their phone or they're not doing it right!Seems accurate when it works (which is most of the time).

2. Also, when it can capture heart rate, it doesnt display them on the graph by date, it just displays them sequentially.There were 2 bugs that were very quickly resolved and should be available as soon as Android accepts the update V.2.8.1. This is a very good app that allows users to control how often the readings are made and has a place to set a high and low heartrate notification.

3. Of course you have to sit still (like with any of these apps).I get that apps need to have ads, but making people sit through a video ad when they're having a health crisis & need to check their heart rate is - not very well thought through.

4. Even though its getting good readings, it cant figure out my heart rate so it just dumps all that data.

5. The Samsung app has gotten bloated, so this is a great alternative if all you want is heart rate.

6. Out of all the heart rate monitoring apps on here, this is the most accurate.

7. It works with either the Samsung built-in heart rate sensor or the flash/camera.

8. Used this app at my doctor's appointment, right after they checked my pulse with their own digital device that goes on the end of your finger, and the app was only one digit off of their own reading, which is actually pretty good IMO.

9. If you need a traveling monitor for those time you don't want to carry your big one from home, use this! It's easy to use and it keeps track of all your results.

10. Sometimes has trouble finding heart rate, and has loud annoying ads in free version.

11. THE AD IS FOR A different heart rate monitor so it is confusing.

1. Fix Heart Rate Plus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Heart Rate Plus: Restarting the app will resolve most errors.
2. Update the Heart Rate Plus App. Here is how:
   1. On Android goto PlayStore » Search for "Heart Rate Plus" » Open Heart Rate Plus: Pulse Monitor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Heart Rate Plus » click "UPDATE".
3. Clear Heart Rate Plus: Pulse Monitor app cache: Clearing cached data will force your app to retrieve the latest data directly from Heart Rate Plus servers.
   1. On Android, goto Settings » Apps » Select "Heart Rate Plus: Pulse Monitor" » click Storage » click "Clear Cache".
4. Check Heart Rate Plus app permissions. If any of these permissions required to use your device's features are disenabled, Heart Rate Plus might not work.
5. Uninstall and reinstall Heart Rate Plus. If nothing else has worked, completely uninstall Heart Rate Plus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Heart Rate Plus not working

2. Fix Heart Rate Plus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Heart Rate Plus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Heart Rate Plus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Heart Rate Plus may not be able to connect to the Internet when running in the background.