Contact Heart Rate Monitor Customer Service

Why should I report an Issue with Heart Rate Monitor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Health & Fitness AI Lab to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When you turn off flashlight, please measure in sunlight or bright region. * Heart rate monitor is very important for health and fitness.

2. Just gently cover your fingertip on the back camera lens and stay still, then your heart beat will be counted after a few seconds.

3. You can easily measure, record and track your heart rate by using our app.

4. Support 5 heart rate zones (i. e. 3.

5. Support auto backup (> Android 6. * Our app uses your phone's camera to check bpm.

6. Note that our app will show HR in terms of beats per minute (BPM). * We would appreciate your valuable feedback.

7. Useful for interval training, CrossFit, cycling, running and weight control.

8. You can turn off hot flashlight. 4. Additional features. (e. g. 1. 2.

9. Please report bugs or request features to bluefish12390@gmail. com. - Our heart rate monitor app should not be used as medical device. - Our app is not intended for any heart disease or condition diagnosis.

1. Update: for the last few weeks I have been getting wildly inaccurate readings, not consistently but often enough to distrust the readings.I tried 3 different heart rate apps and the readings on all 3 were close.

2. Analyses history by stats on numerical performance 202306StillGreatDon't install this app if you have anxiety and one of those phones that have the flashlight far from the main camera! It will report inaccurate values! I tapped out 80 BPM, the app reported 108 BPM! This said, the app itself is well made, except for the obviously inaccurate readouts.

3. I like having the option to use my camera's light or test with it turned it off (just be sure there is enough sunlight for the sensor to work properly).

4. Records date and time of read reading with option to comment or cancel, and determines exercise level basis on weight and age.

5. I tried fidgeting with the settings to make it more sensitive to my camera and I still had no pulse.

6. I compared it to manually checking the heart rate and it gave me results within 2 beats.

7. The only thing I would add is maybe an option to log blood pressure.I downloaded this app to replace another app that gives a good reading but has too many ads.

8. Provided I was in a well-lit area, my results were just as accurate with the camera light off as it was with it on.

9. Kudos to the developer for not ‘overflavoring’ it.Works as expected, accurate (compared with an arm cuff) and simple to use.

10. I can't get an accurate reading on any sensitivity setting.

11. Probably phone heart rate monitors in general to be honest, it's not worth obsessing over.

1. Fix Heart Rate Monitor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Heart Rate Monitor: Restarting the app will resolve most errors.
2. Update the Heart Rate Monitor App. Here is how:
   1. On Android goto PlayStore » Search for "Heart Rate Monitor" » Open Heart Rate Monitor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Heart Rate Monitor » click "UPDATE".
3. Clear Heart Rate Monitor app cache: Clearing cached data will force your app to retrieve the latest data directly from Heart Rate Monitor servers.
   1. On Android, goto Settings » Apps » Select "Heart Rate Monitor" » click Storage » click "Clear Cache".
4. Check Heart Rate Monitor app permissions. If any of these permissions required to use your device's features are disenabled, Heart Rate Monitor might not work.
5. Uninstall and reinstall Heart Rate Monitor. If nothing else has worked, completely uninstall Heart Rate Monitor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Heart Rate Monitor not working

2. Fix Heart Rate Monitor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Heart Rate Monitor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Heart Rate Monitor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Heart Rate Monitor may not be able to connect to the Internet when running in the background.