Published by San Francisco Federal Credit Union on Sep 6, 2024

Report an issue with San Francisco FCU.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with San Francisco FCU Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of San Francisco Federal Credit Union to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact San Francisco FCU Mobile image 1 contact San Francisco FCU Mobile image 2

About San Francisco FCU Mobile

1. Please note that you need to be an existing member of San Francisco Federal Credit Union as well as have Online Banking enabled on your account.

2. San Francisco Federal Credit Union is available 24 hours a day through our mobile application!

3. San Francisco Federal Credit Union is now available on your smart watch!

4. This Smart Watch app is a companion app that can be used with your Android watch. (Android supports Google Wear OS but not Tizen devices.

5. Members can also register into digital banking via Mobile Apps “Enroll now” option.

6. Get access to a host of convenient features just a click away.

7. Then click on “I am a New User” to register.

8. Simply visit our website at and select “Login” at the top of the home page.

9. We hope you’ll enjoy this application.

10. If you do not have this enabled, the setup is easy.

11. Should you have any questions please do not hesitate to call us at 415-775-5377.

San Francisco FCU Customer Insights

1. And im sure that cant be good for fraud protection having to wait until stuff fully clears to see what the actual transaction is.Why did you communicate very clear instructions for us to delete the old app and search for the new one, but you didn't actually change the app? Your email notice and paper mail notice even showed the new icon, but that's not here.

2. And now it's somewhat connects but it just asks you to connect and reconnect and reconnect and asks for verification codes over and over.I love how easy it is to transfer funds from different accounts and be able to make my paper checks hit my account just by taking a pic on this app.

3. These days everything needs a password and different passwords for security reasons, making things so hard to remember.

4. Although it's stated that there has been an update recently, the check deposit function still doesn't work.

5. In the past the CU's system would connect to Intuit/ Mint without any issues.

6. It previously wouldn't login, the loading wheel kept churning, but that was the fault of my old phone.

7. It is so user friendly, I can not remember having any issues with it.

8. **still an issue 6/18/20** Since changing/updating the system and app I can no longer be connected to the app Mint properly.

9. The fingerprint login feature makes life so much easier.

10. They also feature a budgeting tool that shows you where you generally spend most of your money.

11. It let's me get a little farther and tells me its having issues and to try again later.

Steps to Troubleshoot & Fix San Francisco FCU Issues

1. Fix San Francisco FCU Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart San Francisco FCU: Restarting the app will resolve most errors.
  2. Update the San Francisco FCU App. Here is how:
    1. On Android goto PlayStore » Search for "San Francisco FCU" » Open San Francisco FCU Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for San Francisco FCU » click "UPDATE".
  3. Clear San Francisco FCU Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from San Francisco FCU servers.
    1. On Android, goto Settings » Apps » Select "San Francisco FCU Mobile" » click Storage » click "Clear Cache".
  4. Check San Francisco FCU app permissions. If any of these permissions required to use your device's features are disenabled, San Francisco FCU might not work.
  5. Uninstall and reinstall San Francisco FCU. If nothing else has worked, completely uninstall San Francisco FCU then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing San Francisco FCU not working


2. Fix San Francisco FCU Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make San Francisco FCU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to San Francisco FCU not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, San Francisco FCU may not be able to connect to the Internet when running in the background.

Reported Issues