Contact Santander Business Banking Customer Service

Why chat with our AI Santander Business Banking Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Santander Business Banking.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Also, It frequently does not recognize the check amount accurately when the characters are actually quite clear on that check even though the picture is crisp and in that case, not blurry.work the first time installed, now the location setting error keep poppingup.

2. Trying to do a mobile deposit, keep promping me to set my location on, check my phone setting, check the app setting everything is on, turn of my phone and log back in, same thing happen, please fix this, cuz I'm getting hit with overdraft fees during C-19 period.

3. Thank you.I just called Santandar, for those who say the location is on but still is unable to deposit checks due to location not being on, please check your battery settings.

4. Still having the same issues where it randomly closes, specially when trying to deposit a check.

5. Check depositing makes no sense when taking pictures as it asks for too many steps, when it could be automatic (and it was before the update).

6. No position is ever good for it, and lately it keeps coming back saying the check isn't signed on the back.

7. Sometimes it says my location settings aren't enabled, however this is not the case, I already have that enabled for this app so it is an internal error.

8. What's the point of having an app if it doesn't do what you need from it and have to go to the branch anyway? Very disappointed in Santander's services - and this is their business accounts app...Horrible. I used to rely on this Business app because the consumer app constantly crashes.

9. I just have to try again later.The update cause the mobile deposit issues.

10. Battery settings can not be on energy saving mode, it needs to be on full use, once that's done refresh the app.

11. If fraud is happening with cash apps, they send amounts under 1.00.The worst app i've used in a very long time.

1. Fix Santander Business Banking Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Santander Business Banking: Restarting the app will resolve most errors.
2. Update the Santander Business Banking App. Here is how:
   1. On Android goto PlayStore » Search for "Santander Business Banking" » Open Santander Business Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Santander Business Banking » click "UPDATE".
3. Clear Santander Business Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Santander Business Banking servers.
   1. On Android, goto Settings » Apps » Select "Santander Business Banking" » click Storage » click "Clear Cache".
4. Check Santander Business Banking app permissions. If any of these permissions required to use your device's features are disenabled, Santander Business Banking might not work.
5. Uninstall and reinstall Santander Business Banking. If nothing else has worked, completely uninstall Santander Business Banking then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Santander Business Banking not working

2. Fix Santander Business Banking Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Santander Business Banking be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Santander Business Banking not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Santander Business Banking may not be able to connect to the Internet when running in the background.