Published by Banco Santander (Brasil) S.A. on Aug 16, 2024

Report an issue with Santander Empresas.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Santander Empresas?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Banco Santander (Brasil) S.A. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Santander Empresas image 1 contact Santander Empresas image 2

About Santander Empresas

1. Com o aplicativo Santander Empresas, você pode acessar a sua conta a qualquer hora e em qualquer lugar!

2. Agora você pode criar sua senha de acesso aos canais digitais (App Santander Empresas e Internet Banking Empresarial) diretamente no App.

Santander Empresas Customer Insights

1. In certain instances, when you try to go back, Kicks you off to the log in area.. It shows you advertisements with hard to find close buttons.. Worse bank ever.. Had a business account with them for a while, Never had a good experience with it.

2. It needs improvement.Too slow to enter in the app! Poor performance every time.Great APP.

3. It's been presenting too many issues.The app used for personal accounts has better design and it is user friendly.

4. Going thru the hassle, but I'm quiting it.Useless. Never tested when developed.

5. Congrats Still loving itApp and online access very slow.

6. Always crashing, lacks resources and I cannot even register a device by myself.

7. Brazil useless.The design could be way better.

8. ONE OF THE WORST BANKS I'VE EVER SEENPoorly designed.

9. The IT department Brazil is a joke.

10. Santander in the UK and Spain are good.

11. Needs a lot of improvement.

Steps to Troubleshoot & Fix Santander Empresas Issues

1. Fix Santander Empresas Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Santander Empresas: Restarting the app will resolve most errors.
  2. Update the Santander Empresas App. Here is how:
    1. On Android goto PlayStore » Search for "Santander Empresas" » Open Santander Empresas » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Santander Empresas » click "UPDATE".
  3. Clear Santander Empresas app cache: Clearing cached data will force your app to retrieve the latest data directly from Santander Empresas servers.
    1. On Android, goto Settings » Apps » Select "Santander Empresas" » click Storage » click "Clear Cache".
  4. Check Santander Empresas app permissions. If any of these permissions required to use your device's features are disenabled, Santander Empresas might not work.
  5. Uninstall and reinstall Santander Empresas. If nothing else has worked, completely uninstall Santander Empresas then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Santander Empresas not working


2. Fix Santander Empresas Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Santander Empresas be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Santander Empresas not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Santander Empresas may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer