Published by Lake City Bank

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Why should I report an Issue with Lake City Bank Mobile Banking?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Lake City Bank to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Lake City Bank Customer Insights

1. I went to open the app and again, just a white screen, what's the deal guys? Fix it plz!!!! I use this app a lot! I need it to work, asap.

2. This is unacceptable.Please fix this app! It will work fine maybe a handful of times, then when you open the app, the screen just goes white and doesn't give you anywhere to login.

3. It was working great, but some time back you updated it and it is now SUPER slow loading...or it just gets stuck saying it is loading and never gets past the startup screen.

4. I have to uninstall and reinstall every time it does this!I've never had an issue with the app till today, app keeps going white every time I load it.

5. I was in the app at first looking at my account, then my screen went white.

6. Then that screen swipes to the left, and a white screen comes up.

7. I haven't had any issues in months.Doesn't work most of the time.

8. I closed out the app and tried to reopen it, all I got was a white screen.

9. I open the app, the Lake City Bank logo comes up and it says loading underneath it.

10. They must have major hosting/server-side issues.I do all my banking online since the last update the app won't even open.

11. That's why fingerprint is there.DO NOT INSTALL!!! You will only end up with white screen.

Steps to Troubleshoot & Fix Lake City Bank Issues

1. Fix Lake City Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lake City Bank: Restarting the app will resolve most errors.
  2. Update the Lake City Bank App. Here is how:
    1. On Android goto PlayStore » Search for "Lake City Bank" » Open Lake City Bank Mobile Banking » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lake City Bank » click "UPDATE".
  3. Clear Lake City Bank Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Lake City Bank servers.
    1. On Android, goto Settings » Apps » Select "Lake City Bank Mobile Banking" » click Storage » click "Clear Cache".
  4. Check Lake City Bank app permissions. If any of these permissions required to use your device's features are disenabled, Lake City Bank might not work.
  5. Uninstall and reinstall Lake City Bank. If nothing else has worked, completely uninstall Lake City Bank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lake City Bank not working


2. Fix Lake City Bank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lake City Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lake City Bank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lake City Bank may not be able to connect to the Internet when running in the background.

Reported Issues