Contact Westlake MyAccount Customer Service

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1. The UI is pretty basic, rigid style, not a lot of options or info so it's simple enough to navigate.This app was helpful in the beginning its horrible now! It never opens it stays on the logo I've Uninstalled and reinstalled it 10 times! They charge you to set your date with a person but they charge when you go through the app the past 3 months I've had to go through a person and I have mentioned the problem each time and it's still not fixed.

2. The autopay don't bother me.Thanks for the forced "update" that freezes every time I log in, making it impossible to make a payment.

3. I am trying to make and account so I can pay a bill and it refuses to let me create an account and would rather spend its time finding my account which does not exist.

4. I try to create an account on the website and am told that I'm experiencing some errors and to contact customer support which is filled with bots that help just as much as the nonexistent customer service.

5. should be a way of immediate refundI give it 3 stars because, while it gets the job of making a payment done quickly, more often than not it won't allow me to sign in to do that.

6. Monday i check my bank account and I'm hundreds of dollars over drafted from taking multipe payments.

7. Congratulations on successfully making it impossible for consecutive months on logging in to making a payment.

8. I can click on the sign in boxes until I'm blue in the face and nothing will happen unless I hit "sign in" so it can tell me my credentials are invalid after not letting me enter my credentials in the first place.

9. Would rather not have the pending transaction sitting on my account on top of however many days pass the date it actually goes through, complete.

10. Only "issue" I've ran into is when attempting login it'll automatically prompt for fingerprint, but it won't work and I have to do it a second time through the login screen.

11. With as much as I'm paying for my vehicle I think this app should be working well for not just me but all of us it's pretty disappointing.trying to make a payment with the app then it says payment error.

1. Fix Westlake MyAccount Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Westlake MyAccount: Restarting the app will resolve most errors.
2. Update the Westlake MyAccount App. Here is how:
   1. On Android goto PlayStore » Search for "Westlake MyAccount" » Open Westlake MyAccount » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Westlake MyAccount » click "UPDATE".
3. Clear Westlake MyAccount app cache: Clearing cached data will force your app to retrieve the latest data directly from Westlake MyAccount servers.
   1. On Android, goto Settings » Apps » Select "Westlake MyAccount" » click Storage » click "Clear Cache".
4. Check Westlake MyAccount app permissions. If any of these permissions required to use your device's features are disenabled, Westlake MyAccount might not work.
5. Uninstall and reinstall Westlake MyAccount. If nothing else has worked, completely uninstall Westlake MyAccount then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Westlake MyAccount not working

2. Fix Westlake MyAccount Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Westlake MyAccount be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Westlake MyAccount not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Westlake MyAccount may not be able to connect to the Internet when running in the background.