Contact J.P. Morgan Customer Service

Why should I report an Issue with J.P. Morgan Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of JPMorgan Chase to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Morgan Research and - Ideas & Insights. • Quickly and easily report fraudulent activity. • Monitor your credit score for free when you set up Credit Journey. • Set up account and transaction-related alerts. • Seamlessly sign in to your accounts with Touch ID® or Face ID®. • JPMorgan Chase Bank, N. A. and its affiliates (collectively “JPMCB”) offer investment products, which may include bank managed accounts and custody, as part of its trust and fiduciary services.

2. Deposit checks, send and receive money with Zelle®, manage your account security and stay up to date with market research from experts in the field. • See intraday investment account balances, position details and transaction history. • Create groups to customize the way you see your accounts. • Link to external accounts for a full picture of your finances all in one place. • Add eligible cards to digital wallets to shop in-app, online and in stores. • Send domestic and international wire transfers. • Schedule, edit or cancel payments for your credit cards and bills. • Make informed decisions with strategic analysis and investment advice from J. P.

3. Morgan Wealth Management client, you can securely access your U. S. investment, banking and credit accounts anytime, anywhere using the J. P. Morgan Mobile app.

4. Other investment products and services, such as brokerage and advisory accounts, are offered through J. P.

5. Insurance products are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida.

6. Bank products and services are offered by JPMorgan Chase Bank, N. A. and its affiliates.

7. The projections or other information generated regarding the likelihood of various investment outcomes are hypothetical in nature, do not reflect actual investment results and are not guarantees of future results.

8. Morgan Securities LLC, member NYSE, FINRA and SIPC. • For illustrative purposes only – not intended as an endorsement or recommendation.

9. Manage your accounts on the go with our J. P. Morgan Mobile® app. As a J. P.

10. Morgan Securities LLC (JPMS), a member of FINRA and SIPC.

11. JPMCB, JPMS and CIA are affiliated companies under the common control of JPMorgan Chase & Co.

1. One of the dumbest things I've ever seenSuperb app and love to use the jp Morgan chase & Jpm apps.just sends me to chase app and as a business owner I lost all of my tools I used for instant employee spending watch ect.

2. as a business owner in this day and age I relied on the ink apps capabilities.Forces you to use your chase account app if you have one which is possibly the worst trading app there is.

3. Guess it is time to migrate to another bank.Worst upgrade ever...been with chase 15 years.

4. I get an error Everytime I try to open it2021, still sending you to chase app, even of you don't have a chase bank account.

5. I came to Chase after Wells Fargo screwed up big time.

6. Can't use JP Morgan app if you have a chase banking account.

7. Leaving one star here.You shut down the ink app which worked perfectly and force people to use this POS app that doesn't work...App is broken after the June 5th 2020 update.

8. that I had with ink app.... very disappointed...jp Morgan app wont even work for me eitherChase UK is not installable on my Android-9 and the support does not answer.

9. This just tells you to use the regular chase app.

10. May be time to move onto another bankdown load an app to get sent to another app? , ink was great.

11. ...can't afford 6.0 android smartphone and can't do mobile banking anymore.

1. Fix J.P. Morgan Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart J.P. Morgan: Restarting the app will resolve most errors.
2. Update the J.P. Morgan App. Here is how:
   1. On Android goto PlayStore » Search for "J.P. Morgan" » Open J.P. Morgan Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for J.P. Morgan » click "UPDATE".
3. Clear J.P. Morgan Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from J.P. Morgan servers.
   1. On Android, goto Settings » Apps » Select "J.P. Morgan Mobile" » click Storage » click "Clear Cache".
4. Check J.P. Morgan app permissions. If any of these permissions required to use your device's features are disenabled, J.P. Morgan might not work.
5. Uninstall and reinstall J.P. Morgan. If nothing else has worked, completely uninstall J.P. Morgan then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing J.P. Morgan not working

2. Fix J.P. Morgan Server issues & Internet Connection

1. Check network connection: An unstable Internet will make J.P. Morgan be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to J.P. Morgan not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, J.P. Morgan may not be able to connect to the Internet when running in the background.