Contact Zain Cash Jordan Customer Service

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1. Test the app before releasing any change!Every weekend, there's an update ,maintenance, and i can't use the app main while I have updated my info several times, and this stupid app keeps saying you have to update your info every time i open the appAfter the update the credit card disappeared from the application!!!!Keep logging out with no apparent reason!! Very annoying.

2. Fix your service or people will start leaving.As an android developer, the app is very bad, a lot of bugs and improvements could be made.I can't give any stars, my number is disabled and I set the finger print to open the app since the number is not working, I can't log in because I'm not getting the fingrr print log in method on the app, this is no the first time,You're asking for taking a picture of my ID but the camera is not working in the app.

3. The application is closing immediatly everytime i open it.This service is really bad you need more QA testing for the app and better more consistent servers.

4. Unknowledgeable and incompetent costumer service agents.I'd prefer if you have completed the application and tested it more befor publishing to public.

5. The amount of text SMS ads that I recieve from Zain Cash is horrible and extremely annoying.

6. Since the new version released and im facing problems the reason im reinstalled the application several times.

7. I payed 5 jd for the card only for it to not work,imagine being stuck at a gas station cause the card wont pay 4 jd even though the limit is not reached.

8. I contacted zain cash, they said we can't control it, check with zain mobile, I did and they mentioned that it should be through Zain cash.

9. At the same time i could not log in this app for some reason.

10. plus, money transfers are rejected for some reason.

11. Thinking to move to another wallet if this was not solved.

1. Fix Zain Cash Jordan Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Zain Cash Jordan: Restarting the app will resolve most errors.
2. Update the Zain Cash Jordan App. Here is how:
   1. On Android goto PlayStore » Search for "Zain Cash Jordan" » Open Zain Cash Jordan » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zain Cash Jordan » click "UPDATE".
3. Clear Zain Cash Jordan app cache: Clearing cached data will force your app to retrieve the latest data directly from Zain Cash Jordan servers.
   1. On Android, goto Settings » Apps » Select "Zain Cash Jordan" » click Storage » click "Clear Cache".
4. Check Zain Cash Jordan app permissions. If any of these permissions required to use your device's features are disenabled, Zain Cash Jordan might not work.
5. Uninstall and reinstall Zain Cash Jordan. If nothing else has worked, completely uninstall Zain Cash Jordan then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Zain Cash Jordan not working

2. Fix Zain Cash Jordan Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Zain Cash Jordan be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Zain Cash Jordan not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Zain Cash Jordan may not be able to connect to the Internet when running in the background.