Published by Al Rajhi Bank on Jul 4, 2023

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Why should I report an Issue with alrajhi bank?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Al Rajhi Bank to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About alrajhi bank

1. With an improved interface and a state-of-the-art design, Al Rajhi app provides you with a customized personal banking experience, to manage all your banking operations anytime, anywhere… with just a simple touch.

2. In addition to a wide variety of services and products you can benefit from, without the need to visit the branch, you can shop via the Al Rajhi app eMarket and get personal financing in a matter of seconds.

3. The cutting-edge Al Rajhi app offers you a suite of personal banking services on your mobile.

4. A bundle of services awaits!

5. Start a one-of-a-kind banking journey that will lead you to discover new and improved features.

alrajhi bank Customer Insights

1. ThanksAfter the update I couldn't login the application it's opening up to OTP entry page then suddenly closing by itself if I open again it's opening from beinging, I couldn't proceed any local or international transaction, I try to fix with uninstall and reinstalled then delete all data but nothing is working last I tried as much as I know but nothing is working... If the application developers are reading this review means could you help to fix this problemHello dear all which one having Al rajhi app opening issue and after open suddenly goes to browser.

2. That is is the solution remove or change any third party keyboard app in you smartphone then automatically issue will bhi resolved.Very bad !!! Make it simple for the users to send money .still have the " Arabic name " problem..and no one in the bank to help me to overcome this .

3. Looks like they have some serious issues with their user registries.very well online transaction app I totally enjoyed but when you make the online bank account than after 3 months you can't be able to add any international beneficiaries for transfer money.

4. I hope Alrajhi fix this issue for smoother transaction experienceI have RealMe phone for office and this app is not working in this phone.

5. We have to enter the amount several times in order to get the required figures.After the last update, it was not accepting my password and my account got locked after retries.

6. To solve this problem you will be go to the city and doing a very long process for adding international beneficiaries which is very hurtful,.

7. Actually if we choose we have installed any third party keyboard app in our smartphone then AL rajhi app doesn't accept that keyboard.

8. Only problem i have is the fact that for some reason, i get an error when adding an international beneficiary.

9. And when the desired beneficiary is added through the branch, i would still receive an error when i try to transfer the money.

10. Other than that, the application is amazing.This application was doing well until recent updates.

11. There are several features that are not working smoothly, neither handy nor efficient.

Steps to Troubleshoot & Fix alrajhi bank Issues

1. Fix alrajhi bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart alrajhi bank: Restarting the app will resolve most errors.
  2. Update the alrajhi bank App. Here is how:
    1. On Android goto PlayStore » Search for "alrajhi bank" » Open alrajhi bank » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for alrajhi bank » click "UPDATE".
  3. Clear alrajhi bank app cache: Clearing cached data will force your app to retrieve the latest data directly from alrajhi bank servers.
    1. On Android, goto Settings » Apps » Select "alrajhi bank" » click Storage » click "Clear Cache".
  4. Check alrajhi bank app permissions. If any of these permissions required to use your device's features are disenabled, alrajhi bank might not work.
  5. Uninstall and reinstall alrajhi bank. If nothing else has worked, completely uninstall alrajhi bank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing alrajhi bank not working

2. Fix alrajhi bank Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make alrajhi bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to alrajhi bank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, alrajhi bank may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Sir, I want to deleting my alrajhi account

    — by Md Sumon Hossain 1 year ago

  • Sar my name is ArjumandEjaz and delete my account

    — by Arjumand Ejaz 1 year ago

  • please I will delete my cart

    — by Rajukhan 1 year ago