Published by Al Rajhi Bank on Sep 28, 2023

Report an issue with Al Rajhi Bank JOR.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Al Rajhi Bank JOR?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Al Rajhi Bank to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Al Rajhi Bank JOR

1. The cutting-edge Al Rajhi app offers you a suite of personal banking services on your mobile, without the need to visit the branch, in a matter of seconds anytime, anywhere… with just a simple touch..

2. A bundle of services awaits!

3. Start a one-of-a-kind banking journey that will lead you to discover new and improved features.

Al Rajhi Bank JOR Customer Insights

1. ThanksI am not able to open the app since last update, although I have latest android version !!! Also, I can't login using web browser on my mobile to use the online services! I called the call center several times with no clear date for a fix ! The worst technical team ... they really do test on prod !!It's more than a year now and this app still does not work and keep on crashing.

2. The worst bank App ever!!!!!!!!! I seriously don't know how this bank got a good reputation ever!!! There is no way on earth to do any sort of transaction with this bank, if you went to the bank the minimum waiting time even if there is no one in line is an hour and it takes ages to accomplish very basic tasks.

3. Sending emails to developer contact returns with NDR.Nice , but need more features comparing KSA Rajhi Bank app .

4. And even if you decided to use their App or internet banking it never works!!!!!Simply does not work after the last update.

5. Crashing app becomes an annual event, we have to celebrate once it's done !App is not working on Samsung Note 9 since last 2 updates.

6. Crashers Immediately once try to open it! Currently I am using the website instead of the App.We hope the app can be (fixed - updated - done - back to track) by 2023.

7. Hope you can make a better one.

8. It's obvious no one is doing anything about it.

Steps to Troubleshoot & Fix Al Rajhi Bank JOR Issues

1. Fix Al Rajhi Bank JOR Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Al Rajhi Bank JOR: Restarting the app will resolve most errors.
  2. Update the Al Rajhi Bank JOR App. Here is how:
    1. On Android goto PlayStore » Search for "Al Rajhi Bank JOR" » Open Al Rajhi Bank JOR » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Al Rajhi Bank JOR » click "UPDATE".
  3. Clear Al Rajhi Bank JOR app cache: Clearing cached data will force your app to retrieve the latest data directly from Al Rajhi Bank JOR servers.
    1. On Android, goto Settings » Apps » Select "Al Rajhi Bank JOR" » click Storage » click "Clear Cache".
  4. Check Al Rajhi Bank JOR app permissions. If any of these permissions required to use your device's features are disenabled, Al Rajhi Bank JOR might not work.
  5. Uninstall and reinstall Al Rajhi Bank JOR. If nothing else has worked, completely uninstall Al Rajhi Bank JOR then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Al Rajhi Bank JOR not working


2. Fix Al Rajhi Bank JOR Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Al Rajhi Bank JOR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Al Rajhi Bank JOR not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Al Rajhi Bank JOR may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Salaam

    — by Ibrahim Diallo 6 months ago

  • Salaam

    — by Ibrahim Diallo 6 months ago

  • Hello hi sir delete or remove my old account details please?

    — by Sajjad Ulislam 11 months ago

  • Yes

    — by Nayeem 11 months ago

  • My Account dilet

    — by JABBIR A 1 year ago

  • 267000010006086029108

    — by Muhammad Tahir 1 year ago

  • Yes

    — by ELMOSTAFA LAKRAD 1 year ago

  • Yes

    — by Safdar Ali 1 year ago

  • Problam

    — by Junaidkhan 1 year ago

  • I want to have my bank app account

    — by Sheilla Moraa 1 year ago

  • I want to have my bank app

    — by Sheilla Moraa 1 year ago

  • Show account delete

    — by MD SAIFUL islam 1 year ago

  • I want to delete my account Because I lost my phone number and now I can't open my account that's why I want to delete my account and make new one

    — by SHABAN ALI 1 year ago

  • My ATM Card is lost 😕

    — by Khorshed Alam 1 year ago

  • Sir i want close my alrajhi bank acount

    — by Asif Masood 1 year ago

  • 2524145295

    — by Nasir Mehar 1 year ago

  • my card expires

    — by ABU BAKKAR SIDDIQ 1 year ago

  • I have delete my online account

    — by Nurul Amin 1 year ago

  • 1234

    — by Nurul Amin 1 year ago

  • I want close my account don't used six months don't use before I go vacations after came block my m
    account my iqama expired I don't update and blocked my account so I want deleted this bank account please kindly help me thanks

    — by Mehmood Hussain 1 year ago

  • Block account I want close my account

    — by Mehmood Hussain 1 year ago

  • I need my account deleted

    — by YOUNUS AHEMMD 1 year ago

  • I want to delete my account

    — by user3648756934681 1 year ago

  • Dalet may acount

    — by Umar musarat khan 1 year ago

  • I have deleted my account

    — by Sadam hussain 1 year ago

  • Sorry your mobile number is not available tranrsaction is cancellieg

    — by Noor Muhammad khan 1 year ago

  • Iqama number 2437676915
    Sir i want to open current account bank alraji but online not open
    Last time 1 error coming speak go to alrajhi branch
    Today i go to branch but there alraji agent told me now everything is online but online not open pls help me

    — by Orangzeb 1 year ago

  • Deleting my account

    — by Shabir Ahmed 1 year ago

  • I need to close my account because it's too old if you update my account no need to delete.....just i want an account in al rajhi

    — by Taj Mohammad 2 years ago

  • I have two accounts so I will delete one account

    — by Mamunur Rashid 2 years ago

  • No need account

    — by Mamunur Rashid 2 years ago

  • there is some problem with my account i want to close it

    — by Mohd asfak 2 years ago

  • My acount is already deleted I need to delete my phone nambar on system

    — by Saifulislam 2 years ago

  • Id 2450555418
    I need to delete my alrajhi bank account

    — by ASHIQ Miah 2 years ago

  • Please My account deleted

    — by Cricket Fan KSA 2 years ago

  • My account is block

    — by Mohammed 2 years ago

  • 5035

    — by ARIFUL ISLAM 2 years ago

  • Cic expired

    — by Alamin 2 years ago

  • I forgot my password and username and I don't have visa card yet. So I request you delete my account and than I can open a new account..thank you

    — by Mohd imran 2 years ago

  • I don't need visa card I have tahweel alrajhi so I want to delet my visa alrajhi bank account

    — by Methur paswan 2 years ago

  • Can you please delete my account

    — by Lindy Rose C. Taganahan 2 years ago

  • Dear Sir please fix the my problem of account the account have problem once i want to take print out thy screen say my mobile number not available in the ATM and has been blocked the account.my iqama id-2341300651 phone-0565244977

    — by tohid 2 years ago

  • dear sir please deactivate my all tweel alrajhi account
    my iqama Number 2377735796
    phone number 0576701476

    — by MOHAMMAD TOHID ANSARI 2 years ago

  • Finger print not accept

    — by Gyanendra Kumar 2 years ago

  • I want to delete my al rajhi account. My account has been block so don't have account

    — by MD SHABBIR RAHMAN 2 years ago

  • MY USER ID HAS BEEN BLOCKED I DONT HAVE AL RAJHI ACCOUNT

    — by MD SHABBIR RAHMAN 2 years ago