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What users are saying
1. ThanksI am not able to open the app since last update, although I have latest android version !!! Also, I can't login using web browser on my mobile to use the online services! I called the call center several times with no clear date for a fix ! The worst technical team ... they really do test on prod !!It's more than a year now and this app still does not work and keep on crashing.
2. The worst bank App ever!!!!!!!!! I seriously don't know how this bank got a good reputation ever!!! There is no way on earth to do any sort of transaction with this bank, if you went to the bank the minimum waiting time even if there is no one in line is an hour and it takes ages to accomplish very basic tasks.
3. Sending emails to developer contact returns with NDR.Nice , but need more features comparing KSA Rajhi Bank app .
4. And even if you decided to use their App or internet banking it never works!!!!!Simply does not work after the last update.
5. Crashing app becomes an annual event, we have to celebrate once it's done !App is not working on Samsung Note 9 since last 2 updates.
6. Crashers Immediately once try to open it! Currently I am using the website instead of the App.We hope the app can be (fixed - updated - done - back to track) by 2023.
7. Hope you can make a better one.
8. It's obvious no one is doing anything about it.
Steps to Troubleshoot & Fix Al Rajhi Bank JOR Issues
1. Fix Al Rajhi Bank JOR Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Al Rajhi Bank JOR: Restarting the app will resolve most errors.
- Update the Al Rajhi Bank JOR App. Here is how:
- On Android goto PlayStore » Search for "Al Rajhi Bank JOR" » Open Al Rajhi Bank JOR » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Al Rajhi Bank JOR » click "UPDATE".
- Clear Al Rajhi Bank JOR app cache: Clearing cached data will force your app to retrieve the latest data directly from Al Rajhi Bank JOR servers.
- On Android, goto Settings » Apps » Select "Al Rajhi Bank JOR" » click Storage » click "Clear Cache".
- Check Al Rajhi Bank JOR app permissions. If any of these permissions required to use your device's features are disenabled, Al Rajhi Bank JOR might not work.
- Uninstall and reinstall Al Rajhi Bank JOR. If nothing else has worked, completely uninstall Al Rajhi Bank JOR then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Al Rajhi Bank JOR not working
2. Fix Al Rajhi Bank JOR Server issues & Internet Connection
- Check network connection: An unstable Internet will make Al Rajhi Bank JOR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Al Rajhi Bank JOR not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Al Rajhi Bank JOR may not be able to connect to the Internet when running in the background.
Reported Issues
Salaam
Salaam
Hello hi sir delete or remove my old account details please?
Yes
My Account dilet
267000010006086029108
Yes
Yes
Problam
I want to have my bank app account
I want to have my bank app
Show account delete
I want to delete my account Because I lost my phone number and now I can't open my account that's why I want to delete my account and make new one
My ATM Card is lost 😕
Sir i want close my alrajhi bank acount
2524145295
my card expires
I have delete my online account
1234
I want close my account don't used six months don't use before I go vacations after came block my m account my iqama expired I don't update and blocked my account so I want deleted this bank account please kindly help me thanks
Block account I want close my account
I need my account deleted
I want to delete my account
Dalet may acount
I have deleted my account
Sorry your mobile number is not available tranrsaction is cancellieg
Iqama number 2437676915 Sir i want to open current account bank alraji but online not open Last time 1 error coming speak go to alrajhi branch Today i go to branch but there alraji agent told me now everything is online but online not open pls help me
Deleting my account
I need to close my account because it's too old if you update my account no need to delete.....just i want an account in al rajhi
I have two accounts so I will delete one account
No need account
there is some problem with my account i want to close it
My acount is already deleted I need to delete my phone nambar on system
Id 2450555418 I need to delete my alrajhi bank account
Please My account deleted
My account is block
5035
Cic expired
I forgot my password and username and I don't have visa card yet. So I request you delete my account and than I can open a new account..thank you
I don't need visa card I have tahweel alrajhi so I want to delet my visa alrajhi bank account
Can you please delete my account
Dear Sir please fix the my problem of account the account have problem once i want to take print out thy screen say my mobile number not available in the ATM and has been blocked the account.my iqama id-2341300651 phone-0565244977
dear sir please deactivate my all tweel alrajhi account my iqama Number 2377735796 phone number 0576701476
Finger print not accept
I want to delete my al rajhi account. My account has been block so don't have account
MY USER ID HAS BEEN BLOCKED I DONT HAVE AL RAJHI ACCOUNT
