Published by Al Rajhi Bank

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Why should I report an Issue with Aman Al Rajhi?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Al Rajhi Bank to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Aman Al Rajhi Customer Insights

1. I have been trying to unblock it for the past 2 years, still no development.App was very secured that's good but verification was really make me mad maybe 20time verificate my accGreat application, very secure, you dont need to worry about someone breaking into your bank detailstry to download from last 2 days .. still showin downloading .. but nothing happening.. wht d problem in dis app.. solve it .. or jst remove dis appThe limiting factor is that you can not use it with the Al-Rajhi Banking app.

2. It relies on use with a computer.I did basic DB injection test and I was able to log-in , but it's only work in HUAWEI phonesI have activated aman al rajhi token through ATM now i installed Aman al rajhi app but it is not going beyondDear sir cannot active beneficiary any more please fix this issue thanksIt is a great bank if there was intelligent administration, sorry to say I dislike rich morons.

3. They remind of corrupt politicians who lie for example Aman is useless if dim card is lost abroad.

4. Kindly add a feature to reactivate/ unblock the app using a new mobile.

5. R care are lack common sense.

Steps to Troubleshoot & Fix Aman Al Rajhi Issues

1. Fix Aman Al Rajhi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Aman Al Rajhi: Restarting the app will resolve most errors.
  2. Update the Aman Al Rajhi App. Here is how:
    1. On Android goto PlayStore » Search for "Aman Al Rajhi" » Open Aman Al Rajhi » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Aman Al Rajhi » click "UPDATE".
  3. Clear Aman Al Rajhi app cache: Clearing cached data will force your app to retrieve the latest data directly from Aman Al Rajhi servers.
    1. On Android, goto Settings » Apps » Select "Aman Al Rajhi" » click Storage » click "Clear Cache".
  4. Check Aman Al Rajhi app permissions. If any of these permissions required to use your device's features are disenabled, Aman Al Rajhi might not work.
  5. Uninstall and reinstall Aman Al Rajhi. If nothing else has worked, completely uninstall Aman Al Rajhi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Aman Al Rajhi not working


2. Fix Aman Al Rajhi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Aman Al Rajhi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Aman Al Rajhi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Aman Al Rajhi may not be able to connect to the Internet when running in the background.

Reported Issues