Contact Employee Schedule & Time Clock Customer Service

Why should I report an Issue with Employee Schedule & Time Clock?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Homebase Team Management to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also, several options for managers are not available in the mobile app.Great for keeping track of my time for work.

2. Changing days on the schedule tab forces you to refresh every single time you switch dates.

3. about 40% of the time, I was able to clock in while next to the building/main hub, but not always.I have to use this for work, but many of the features don't work right.

4. There was one time when the app would glitch out for an hour or two in the morning while attempting to clock in and it did not complete successfully.

5. It's so, so easy to miss changes because there's no way to see clearly what was edited/added/anything.This is a potentially useful but buggy app which crashes when messages are sent, often meaning logging in again.

6. We have multiple locations and have to reselect the location every time we move from one screen to another.

7. Constant glitching, having to restart the app several times to clock in and out, waiting 5+ minutes for the location to show where you really are.

8. It also defaults today view, which is completely useless and when you select week view it defaults back to the first location in the list.

9. It needs a complete overhaul and should be run on servers that are capable of running the workload required.Needs alot of work.

10. I updated the app because the "hiring" functionality wasn't working (clicking it breaks the app) and it STILL isn't working (it's actually worse) and now the whole rest of the app is worse too.

11. Ex: if someone has a time off request, you don't see that in the schedule within the app, like you do on a desktop.

1. Fix Employee Schedule & Time Clock Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Employee Schedule & Time Clock: Restarting the app will resolve most errors.
2. Update the Employee Schedule & Time Clock App. Here is how:
   1. On Android goto PlayStore » Search for "Employee Schedule & Time Clock" » Open Employee Schedule & Time Clock » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Employee Schedule & Time Clock » click "UPDATE".
3. Clear Employee Schedule & Time Clock app cache: Clearing cached data will force your app to retrieve the latest data directly from Employee Schedule & Time Clock servers.
   1. On Android, goto Settings » Apps » Select "Employee Schedule & Time Clock" » click Storage » click "Clear Cache".
4. Check Employee Schedule & Time Clock app permissions. If any of these permissions required to use your device's features are disenabled, Employee Schedule & Time Clock might not work.
5. Uninstall and reinstall Employee Schedule & Time Clock. If nothing else has worked, completely uninstall Employee Schedule & Time Clock then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Employee Schedule & Time Clock not working

2. Fix Employee Schedule & Time Clock Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Employee Schedule & Time Clock be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Employee Schedule & Time Clock not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Employee Schedule & Time Clock may not be able to connect to the Internet when running in the background.