Published by Time Squared on Oct 13, 2024

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Why should I report an Issue with Time Clock: Easy Tracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Time Squared to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Time Clock Customer Insights

1. Reply to response: Thanks for the quick response! I'm looking forward to the update!The update has lost my time cards several times already and I've had to go back and try to remember my times! With the old version I could punch in and out quickly throughout the day without manually saving each time card, with the ability to save and add notes later, which is necessary for the type of work I do.

2. I actually liked the update at first.I really like this app and it doesn't have any glitches or technical difficulties and it's doing exactly as it was engineered to do and it's keeping perfect track of my start and end time work hours and I highly recommend this app.

3. With the update, if I don't fill out the notes and save after each punch out, it will just not save that time at all and have no record of me punching in and out.The subscription ad pops up after every time I punch out and the subscribe button is placed exactly where the punch out button is and is the same color.

4. Can't pay for a subscription as a single mom and college student.I had previously rated this useful app a 5 stars.. With the new UI update is down to 4 for one specific reason.. The app takes a lot of time to load up... The previous was instant.

5. I should have disabled auto update check box to keep the old app version.

6. Use with caution.This is great app for keeping track of time.

7. You can adjust the time, it also calculates your pay, even if you clock in at an odd time, which is great, because I suck at math.

8. I've accidentally pushed it a couple times and now I have to wait for it to pop up and then click back every single time.

9. As of 4/14/23 I still use the time clock app but the new upgraded design is not my favorite.

10. Bring back free basic features.I really like this app, you can set your pay period for a day, a month or any number of days you want.

11. Now, with the last update, suddenly, I have a limited number of time-punches left before the app is unusable.

Steps to Troubleshoot & Fix Time Clock Issues

1. Fix Time Clock Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Time Clock: Restarting the app will resolve most errors.
  2. Update the Time Clock App. Here is how:
    1. On Android goto PlayStore » Search for "Time Clock" » Open Time Clock: Easy Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Time Clock » click "UPDATE".
  3. Clear Time Clock: Easy Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Time Clock servers.
    1. On Android, goto Settings » Apps » Select "Time Clock: Easy Tracker" » click Storage » click "Clear Cache".
  4. Check Time Clock app permissions. If any of these permissions required to use your device's features are disenabled, Time Clock might not work.
  5. Uninstall and reinstall Time Clock. If nothing else has worked, completely uninstall Time Clock then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Time Clock not working


2. Fix Time Clock Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Time Clock be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Time Clock not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Time Clock may not be able to connect to the Internet when running in the background.

Reported Issues

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