Published by Payroll Relief

Report an issue with Employee Portal Payroll Relief.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Employee Portal Payroll Relief?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Payroll Relief to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Employee Portal Payroll Relief image 1 contact Employee Portal Payroll Relief image 2

About Employee Portal Payroll Relief

1. You can upload your W-4 or I-9 forms using this app to deliver them securely to your employer, and update your profile information such as your mailing address, phone number, and email address.

2. With the Payroll Relief Employee Portal app, you can get notification that you got paid directly from your payroll processor every payday.

3. The app gives you 24X7 access to view your pay stubs and payroll tax forms.

4. Get your firm code, user ID, and password from your employer and start using the app.

Employee Portal Payroll Relief Customer Insights

1. Doesn't display things clearly and is overall a mess of an app that's so poorly designed it's clearly a massive cashgrab by whatever poor accountant is using their software.Have never got to log in with the app keeps saying invalid credentials and I have checked it numerous times to make sure I put the right info in and still does the samethe app keeps telling me my login info is incorrect then i have to contact service center and its a real struggle to get service center informationI keep having to change my password and I hate that your boss has to send you the website to reset it it's ridiculous.Will not work, after the update it appears to open up but goes to a white screen and will not do anything else.

2. The beta version is doing the same thing.App is no longer working! When is a fix going to happen? My app I on is even a black cat looking face.It was working great for a little bit, but now I can't access any of the pages.

3. I've tried uninstalling it and redownloading, but it doesn't work.I need to change my password a d it dont give me the option to do it.

4. Can't reset password, crashes all the time during login so if by some miracle you do get in congrats to you.

5. Constantly having to reach out to our payroll person and getting them to reset over and over and over again.

6. I forgot ny pasdword thats y i need to reset it.

7. On the 2nd time, I get the splash screen then a white screen.

8. I can't even log in to see anything.Not going past 1st page, icon turned black and said there was a bug.

9. Something built in 2019 doesn't really scream secure.

10. Can someone help?Crashes when I first open it.

11. This thing is so frustrating.

Steps to Troubleshoot & Fix Employee Portal Payroll Relief Issues

1. Fix Employee Portal Payroll Relief Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Employee Portal Payroll Relief: Restarting the app will resolve most errors.
  2. Update the Employee Portal Payroll Relief App. Here is how:
    1. On Android goto PlayStore » Search for "Employee Portal Payroll Relief" » Open Employee Portal Payroll Relief » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Employee Portal Payroll Relief » click "UPDATE".
  3. Clear Employee Portal Payroll Relief app cache: Clearing cached data will force your app to retrieve the latest data directly from Employee Portal Payroll Relief servers.
    1. On Android, goto Settings » Apps » Select "Employee Portal Payroll Relief" » click Storage » click "Clear Cache".
  4. Check Employee Portal Payroll Relief app permissions. If any of these permissions required to use your device's features are disenabled, Employee Portal Payroll Relief might not work.
  5. Uninstall and reinstall Employee Portal Payroll Relief. If nothing else has worked, completely uninstall Employee Portal Payroll Relief then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Employee Portal Payroll Relief not working


2. Fix Employee Portal Payroll Relief Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Employee Portal Payroll Relief be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Employee Portal Payroll Relief not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Employee Portal Payroll Relief may not be able to connect to the Internet when running in the background.

Reported Issues