Published by CVS Pharmacy

Report an issue with CVS mySchedule ESS.
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Why should I report an Issue with CVS mySchedule ESS?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CVS Pharmacy to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

CVS mySchedule ESS Customer Insights

1. I give the app 3 stars are because the flow and functionality of the app could definitely use some improvement.This app has never worked for me, its been just a blank screen since I downloaded it and after uninstalling then reinstalling, it just shows an error message.

2. Then again you have lousy software on store devices and registers as well so I guess I shouldn't really expect this to function properly either.HORRIBLE! I downloaded, uninstalled, and re-downloaded and it opens up to a blank screen everytime.

3. The September update, which is newer than the play store version doesn't work either.helpful, convenient--until...it wasn't.

4. This app has been consistently ineffective and should not be available until it can actually perform the tasks that it is advertised to perform.Useless. When I first installed it it worked like a dream and was super beneficial.

5. bummer because this saved me from having to take pictures and writing down days I needed to request off.I was having similar issues to the others have been describing in the previous reviews.

6. Looking at the original reflexis download link, the iphone app was updated in March 2020, but we're still stuck with a September 2019 update.

7. If cvs wants us to use and rely on an app, they should make sure it actually works.Needs to be fixed! I tried uninstalling and reinstalling.

8. If it doesn't work, tough! CVS isn't going to fix it.For those of you who rated this a 1 star, it's not the app's fault.

9. The latest update will not accept my credentials, so I can't even log in to see if all of the bugs have been fixed.

10. CVS, you're a multi billion dollar company , I think it's safe to say you can afford to invest in better software developers that can create an app that actually works.

11. I brought that to her attention and I updated my password at work, and that seemed to solve the problem.

Steps to Troubleshoot & Fix CVS mySchedule ESS Issues

1. Fix CVS mySchedule ESS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CVS mySchedule ESS: Restarting the app will resolve most errors.
  2. Update the CVS mySchedule ESS App. Here is how:
    1. On Android goto PlayStore » Search for "CVS mySchedule ESS" » Open CVS mySchedule ESS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CVS mySchedule ESS » click "UPDATE".
  3. Clear CVS mySchedule ESS app cache: Clearing cached data will force your app to retrieve the latest data directly from CVS mySchedule ESS servers.
    1. On Android, goto Settings » Apps » Select "CVS mySchedule ESS" » click Storage » click "Clear Cache".
  4. Check CVS mySchedule ESS app permissions. If any of these permissions required to use your device's features are disenabled, CVS mySchedule ESS might not work.
  5. Uninstall and reinstall CVS mySchedule ESS. If nothing else has worked, completely uninstall CVS mySchedule ESS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CVS mySchedule ESS not working


2. Fix CVS mySchedule ESS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CVS mySchedule ESS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CVS mySchedule ESS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CVS mySchedule ESS may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I've been trying to log on to the ESS for days through both mobile and desktop and it doesn't allow me in.

    — by Nicolas Arce 2 years ago

  • my ess app won't allow me to login on either the mobile app or on desktop.

    — by torrionna evans 2 years ago

  • When I log in, it says "fetching data", but then goes to a screen saying "Access Forbidden"

    — by Kristen Nicholson 2 years ago

  • I can not log into my account all of a sudden

    — by Keri Romero 3 years ago

  • When trying to submit a day off request no "reason" populates and thus I cannot continue to submit my vacation request. I have uninstalled and reinstalled the app 3 times and am still having issues.

    — by Faith A Fletcher 3 years ago

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