Contact Time Clock Customer Service

Why should I report an Issue with Time Clock by Homebase?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Homebase Team Management to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Homebase time clock integrates with popular payroll providers to make running payroll a breeze.

2. The Homebase time clock also integrates with leading point-of-sale systems, so your employees can clock in and out for shifts right from your POS.

3. And employee time cards, including edit history, are stored securely in the cloud to ensure FLSA compliance. 💰Save on labor costs.

4. The Homebase time clock app for tablets works seamlessly with all of our time clock apps using a secure PIN.

5. Set up early clock-in prevention and get notified when employees are about to hit overtime. 📸Eliminate buddy punching and time theft.

6. Accurately track your employees’ hours, and edit time cards when necessary.

7. So your employees can clock in on your tablet and clock out from their smartphone, computer, or your point of sale terminal.

8. And there’s a built-in offline mode, so you’ll never miss a clock out—even with unreliable wi-fi.

9. Employee time cards are automatically formatted for easy import.

10. Then easily export to run payroll. ⚖️Stay compliant with labor laws.

11. 💵Reduce payroll headaches.

1. Clover also has a clock in app so we'll soon make the switch.So when I go the chrome to get in to my account it work but when I long in to the app it doesn't work and everything is correct my password and email but apparently the app acts like I've never signed is fix plsI love this app.

2. The team has been great helping me get started using it, even though we are using only the free version for our small nonprofit.

3. The customer service has been outstanding! I love how employees can now do their COVID questionnaire on the app.

4. Best part is when i go to the website it shows me all issues with timecards so i can do payroll reslly fastIve had this app for three weeks and it wont allow me to register.

5. I changed my password, it still doesn't work.

6. Great Job!Why does it run in the background with a permanent notification before I've even logged in? That just screams of background data collection.

7. My boss has tried to reach out and i cant email these people.

8. Huge headache this app is to me! Do not recommend and I Would not be using it if my employer didn't have us use!Love this app.

9. I have tried to have a code sent to log in, but, once the code is sent, there is no space to type the code in.

10. Thank youNot sure what happened but as of last week something changed and no longer can log in.

11. Only works if I sign in through Google web browser, if I use the app though, it will not recognize me and allow me to log in on my Samsung tablet.

1. Fix Time Clock Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Time Clock: Restarting the app will resolve most errors.
2. Update the Time Clock App. Here is how:
   1. On Android goto PlayStore » Search for "Time Clock" » Open Time Clock by Homebase » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Time Clock » click "UPDATE".
3. Clear Time Clock by Homebase app cache: Clearing cached data will force your app to retrieve the latest data directly from Time Clock servers.
   1. On Android, goto Settings » Apps » Select "Time Clock by Homebase" » click Storage » click "Clear Cache".
4. Check Time Clock app permissions. If any of these permissions required to use your device's features are disenabled, Time Clock might not work.
5. Uninstall and reinstall Time Clock. If nothing else has worked, completely uninstall Time Clock then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Time Clock not working

2. Fix Time Clock Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Time Clock be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Time Clock not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Time Clock may not be able to connect to the Internet when running in the background.