Published by Ohana Labs Pte Ltd on Jun 7, 2024

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Why should I report an Issue with Frontier: Crypto & DeFi Wallet?

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About Frontier: Crypto & DeFi Wallet

1. So whether you’re storing, sending or receiving crypto from different chains, use our easy to use wallet to house and manage up to 4,000+ Crypto, DeFi and NFT tokens without any hassle.

2. Frontier is a Crypto & DeFi, NFT wallet where you can send, store & invest in 4,000+ crypto assets.

3. So join thousands of others and partake in a whole new DeFi & Crypto experience by downloading the Frontier app. - Swap, stake, lend with your crypto wallet in one app.

4. Earn passive income on your crypto by staking or supplying assets in DeFi apps and exploring web 3. 0 from a single place.

5. Frontier is a non-custodial wallet. i. e. only you have sole control of your private keys, which in turn control your cryptocurrency and prove the funds are yours.

6. Enjoy peace of mind as your Crypto, DeFi and NFT assets are safe and secure.

7. With native WalletConnect integration, you can connect your Web 3 wallets to track your crypto and DeFi portfolio.

8. Our mission is to make investing in crypto, DeFi & NFTs as easy as possible.

9. While there is no need to trust a third party when using a non-custodial wallet, this also means that you are solely responsible for not losing your keys and requires that you take precautions to protect your funds.

10. Integrated with industry leading on-fiat ramp provider, Moonpay, you can buy your first crypto with credit and debit cards in a few easy steps.

11. Using WalletConnect, you can connect to any DeFi applications across EVM compatible blockchains, including Ethereum, Binance Smart Chain, Polygon, Avalanche C-chain.

Frontier Customer Insights

1. RUN FROM THIS WALLET THEY ARE THIEFS i had my coins staked on frontier wallet for a year and more, the moment i wanted to unstake and take my coins app broke..i still can not unstake and support is nonexistant, after 56 days they only asked me what app version i use and what is my wallet adress.. even got banned in discord for pushing them to unstake MY money..I had a problem with my validator disappearing.

2. The tech was very knowledgeable and explain to me that my validator had shutdown and I need it to connect my wallet with the main wallet which was the polygon staking app to retrieve my funds.I was going to try your wallet because on Twitter you said it supporter XDC.

3. I'd like to be proven wrong and perhaps it is just not made for the Android phones, but my initial experience with the wallet is subpar to say the least.Excellent wallet, able to track my staking on Zilliqa, Harmony One and MATIC all from one place.

4. So my review score does not reflect that usage.My BEP20 tokens are incorrectly displayed like safemoon and spore.finance. it looks like the decimal point was moved 9 spaces to the left so my 7.9 million safemoon says 0.00799 in the wallet.

5. And the best part it supports many blockchains... You can have tokens of various other blockchains, all stored in one wallet, Frontier.

6. EDIT : I just want to add after reading the negative reviews that I only use this wallet for viewing and have not tried to make trades or stake from here.

7. I love frontier and support it completely but I've made two trades and neither went through, I've been charged a fee both times and so I spent money to lose the position I was trying to trade in.

8. Not a huge deal breaker since I checked the wallet address and the correct amount is in the wallet.

9. 👍Very happy with the Frontier Wallet.

10. No reason to use this over Trust Wallet or Metamask.

11. Good wallet with no issues so far.

Steps to Troubleshoot & Fix Frontier Issues

1. Fix Frontier Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Frontier: Restarting the app will resolve most errors.
  2. Update the Frontier App. Here is how:
    1. On Android goto PlayStore » Search for "Frontier" » Open Frontier: Crypto & DeFi Wallet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Frontier » click "UPDATE".
  3. Clear Frontier: Crypto & DeFi Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Frontier servers.
    1. On Android, goto Settings » Apps » Select "Frontier: Crypto & DeFi Wallet" » click Storage » click "Clear Cache".
  4. Check Frontier app permissions. If any of these permissions required to use your device's features are disenabled, Frontier might not work.
  5. Uninstall and reinstall Frontier. If nothing else has worked, completely uninstall Frontier then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Frontier not working


2. Fix Frontier Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Frontier be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Frontier not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Frontier may not be able to connect to the Internet when running in the background.

Reported Issues