Contact Bitcoin & Crypto DeFi Wallet Customer Service

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1. This seems like a very smart scam.Unreasonable high transactional fees... Sending $10 you are charged a minimum of $12 which by the way fluctuates to a higher cost every time.. deeply regret using this app and putting my money as well since I can't swap it or send it anyway .Strict warning ta anyone with intention of using this app.

2. I would recommend using another app that is more transparent and can handle other forms of crypto.When I attempt to verify using the California senior ID the app takes a picture of the front and the back and then asked me for the picture of the back of a driver's license which I don't have.

3. Waste of time.. I guess it's a work in progress.Scam. Transferred £30 & ended up with £23 in my wallet.

4. Unsatisfactory customer support that hardly you can reach out to.. This is a SCAM BEWARE....I was very disappointed to see the fee for sending a transfer increased dependent on how many coins I had and not how much I was sending.

5. You are not shown the complete fee's when reviewing an order, it's pretty misleading.I bought US$45 and less than US$30 was received in my wallet.

6. I I downloaded and installed it off of a link I found on a merchant site that I use, who only accepts BTC and figured this would be a smooth portal of purchase.

7. After many hours of attempting to use either one of them I have gained exactly NOTHING! I have to give it one star or it won't let me submit this review.Really high fee's on buying and selling, expect to lose 10% on every purchase and about 8% on selling.

8. Instead of using the ID document I use driver's license it denies me verification because I don't have a driver's.

9. Although there are a couple of areas where the fees are displayed in tiny ass font, this could have easily been more overt.

10. Used Edge Wallet for tge same amount and received £29.74This is the worst app ever.

11. It just takes me to either a blank page or back to Google play where it shows that its installed on my phone but I cannot open it.

1. Fix Bitcoin & Crypto DeFi Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bitcoin & Crypto DeFi Wallet: Restarting the app will resolve most errors.
2. Update the Bitcoin & Crypto DeFi Wallet App. Here is how:
   1. On Android goto PlayStore » Search for "Bitcoin & Crypto DeFi Wallet" » Open Bitcoin & Crypto DeFi Wallet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bitcoin & Crypto DeFi Wallet » click "UPDATE".
3. Clear Bitcoin & Crypto DeFi Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Bitcoin & Crypto DeFi Wallet servers.
   1. On Android, goto Settings » Apps » Select "Bitcoin & Crypto DeFi Wallet" » click Storage » click "Clear Cache".
4. Check Bitcoin & Crypto DeFi Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Bitcoin & Crypto DeFi Wallet might not work.
5. Uninstall and reinstall Bitcoin & Crypto DeFi Wallet. If nothing else has worked, completely uninstall Bitcoin & Crypto DeFi Wallet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bitcoin & Crypto DeFi Wallet not working

2. Fix Bitcoin & Crypto DeFi Wallet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bitcoin & Crypto DeFi Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bitcoin & Crypto DeFi Wallet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bitcoin & Crypto DeFi Wallet may not be able to connect to the Internet when running in the background.