contact Bitcoin & Crypto DeFi Wallet

Contact Bitcoin & Crypto DeFi Wallet

Published by Bitcoin.com
Updated: Feb 28, 2023



Report an issue with Bitcoin & Crypto DeFi Wallet.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with Bitcoin & Crypto DeFi Wallet?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bitcoin.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



Bitcoin & Crypto DeFi Wallet Features and Description

The Bitcoin.com Wallet, trusted by millions, is an easy-to-use, multichain, self-custodial digital wallet that puts you in full control of all your crypto holdings. - Buy Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Avalanche (AVAX), Polygon (MATIC), and select ERC-20 tokens quickly and easily with credit card, Google Pay, and more. - Sell cryptocurrencies into your local currency (in select regions). - Send, receive, and swap between cryptocurrencies. - Access DeFi apps that enable use cases like earning interest on your crypto, borrowing and lending, participating in NFT marketplaces, synthetic assets, and more. Other key features include: SELF-CUSTODIAL Your cryptoassets are ultra-secure because only you can access them. Self-custodial means not even Bitcoin.com has access to your funds, and you can easily port your assets to another crypto wallet whenever you want. No lock-ins, no third-party risk, no exposure to bankruptcy, and you'll never again ask for permission to use your money. DEFI READY Connect to Ethereum, Avalanche, and Polygon DApps via WalletConnect. That means you can earn interest on your crypto, trade using decentralized exchanges, participate in NFT marketplaces, access lending markets and much, much more. QUICK & SECURE ACCESS Unlock your Wallet app with biometrics or PIN. AUTOMATED BACKUP Conveniently and automatically back up all your wallets to the cloud and decrypt them with a single master password. Replace the hassle of managing numerous secret phrases with the convenience and security of a single custom password. (You can still opt to manually manage your individual seed phrases). CUSTOMIZABLE FEES You decide the network fee. Up the fee for faster network confirmations. Lower it when you're not in a rush. Bitcoin.com takes ZERO fees (you pay only to use the public blockchain networks). LOW-FEE CHAINS The multichain Bitcoin.com Wallet is committed to giving you access to low-fee public blockchains so that you can use peer-to-peer cash as it was intended AND make the most of the opportunities available in the web3 space. AVALANCHE SUPPORT Now you can buy, sell, swap, hold and manage AVAX, the native token of the Avalanche blockchain. You can also use DApps on the Avalanche network. POLYGON SUPPORT Now you can buy, sell, swap, hold and manage MATIC, the native token of the Polygon blockchain. You can also use DApps on the Polygon PoS network. SHARED WALLETS (MULTI-SIG) Create multi-signature wallets to manage funds with your team or friends and family. WIDGETS Install live market-data widgets on your home screen. Track your favorite cryptocurrencies throughout your day. MARKETS VIEW Track the price action and get key info on the top cryptocurrencies. PERSONAL NOTES Add text to your transactions to remind you who sent what, when, and where. SEND VIA SOCIAL For BCH you can send a payment link (aka "Sharable Link") to anyone using any channel (eg. Messenger, SMS, email, Whatsapp, and so on.). Funds are received/claimed instantly with just one click. INSTANTPAY Set your spending threshold, then scan a QR code with the request amount set on the recipient's device. Your payment will complete in an instant (BCH only). DISCOVER Use the Discover section in the app to locate merchants near you who accept cryptocurrency payments in-store. Browse websites where you can checkout with crypto and find other cool features like games, gift cards, and more. CUSTOMIZABLE DISPLAY CURRENCY Choose your preferred display currency alongside your crypto (eg. USD, EUR, GBP, JPY, CAD, AUD, and more). ORGANIZE YOUR HOLDINGS Create any number of wallets to organize your funds as you see fit. Drag and drop to re-order your wallets, and hide wallet balances that you don't want prying eyes to see. AUDITED BY KUDELSKI SECURITY A comprehensive 2022 audit from the renowned cybersecurity experts proved there is no real-world scenario in which an attacker would be able to compromise a user’s private keys.

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Troubleshoot and Solve Common Bitcoin & Crypto DeFi Wallet Issues


How to Fix Bitcoin & Crypto DeFi Wallet Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:


To resolve these issues with Bitcoin & Crypto DeFi Wallet, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

  1. Check if Bitcoin & Crypto DeFi Wallet is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter Bitcoin & Crypto DeFi Wallet user reports here >>. If other users are reporting that Bitcoin & Crypto DeFi Wallet is down, you'll need to wait until Bitcoin & Crypto DeFi Wallet itself fixes the issue.

  2. Clear Bitcoin & Crypto DeFi Wallet app cache: Clearing cached data will force.....

Reported Issues


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