Contact Anstaff Bank Customer Service

Why should I report an Issue with Anstaff Bank Mobile Banking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Fiserv Solutions, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I have two residences that Im currently splitting time between so need two accounts as not everyone takes an out of state check so I will periodically need to transfer money from my old account into this one.There is no need to print "FOR MOBILE DEPOSIT ONLY at Anstaff Bank" on the back of the check being deposited for the following reasons: There is not always room if the check is made payable to multiple people.

2. We are using your mobile app, signed into our Anstaff Bank account, and providing a picture the mobile app requires of the front and back of the check.

3. What I have figured out how to use does work well so i give medium rating.The App is amazing for helping me with my transactions however the app can take a very long time to open after updates occur.First mobile deposit.

4. Only minor gripe is that the app runs in the background if left unchecked, it requires issuing a back command to trigger a quit prompt like old school android donut protocol.App is horrible! Will no longer load because of their supreme security in root detection.

5. The ease of use and the ability to handle most everything needed with banking chores, and now being able to transfer between institutions, makes brick and mortar almost unneeded.

6. Just terrible... switch banks everyone.Works well consistently, but some features could be improved and made more user friendly.Mostly great, works as expected.

7. An example of how the deposit check should look would have been helpful.

8. After uninstalling and then reinstalling more times than I can count I give up and going to uninstall it for the last time.

9. Nothing on app telling whether to make check out to Anstaff or myself.

10. I have tried to use the online banking to pay bills or transfer money and I can't figure out either one.

11. Wonder what they are going to do with all the shiny new buildings?Very limited in capabilities, I can't find my information on my accounts.

1. Fix Anstaff Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Anstaff Bank: Restarting the app will resolve most errors.
2. Update the Anstaff Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Anstaff Bank" » Open Anstaff Bank Mobile Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Anstaff Bank » click "UPDATE".
3. Clear Anstaff Bank Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Anstaff Bank servers.
   1. On Android, goto Settings » Apps » Select "Anstaff Bank Mobile Banking" » click Storage » click "Clear Cache".
4. Check Anstaff Bank app permissions. If any of these permissions required to use your device's features are disenabled, Anstaff Bank might not work.
5. Uninstall and reinstall Anstaff Bank. If nothing else has worked, completely uninstall Anstaff Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Anstaff Bank not working

2. Fix Anstaff Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Anstaff Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Anstaff Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Anstaff Bank may not be able to connect to the Internet when running in the background.