Published by Guardian Bank on Aug 28, 2023

Report an issue with Guardian Bank.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Guardian Bank Mobile App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Guardian Bank to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Guardian Bank Mobile App

1. Check your balances, view transactions, pay bills, transfer money, lock and unlock your debit card, deposit checks, look at eStatements, and locate ATMs or branches with just a few simple clicks.

2. Use your Online Banking login to start using the Guardian Bank app today.

3. Please contact the bank with any questions. ***This is limited to locating our banking centers and ATMs.

4. Guardian Bank – GB Guardian Bank’s mobile app allows you to bank when and how you’d like.

5. Some features, such as Bank to Bank transfer, require setup on the website prior to use on the app.

6. It’s free to download and offers quick and easy access for managing your accounts.

7. You must be an Online Banking customer to utilize the mobile app.

8. Our app is fast, secure, and free.

9. Please refer to your carrier for any fees that may apply.

Guardian Bank Customer Insights

1. I would give it a 5 star, but they closed my account without even giving me a courtesy call and giving me a chance.

2. They said I haven't used it in 30 days and that's why.

Steps to Troubleshoot & Fix Guardian Bank Issues

1. Fix Guardian Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Guardian Bank: Restarting the app will resolve most errors.
  2. Update the Guardian Bank App. Here is how:
    1. On Android goto PlayStore » Search for "Guardian Bank" » Open Guardian Bank Mobile App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Guardian Bank » click "UPDATE".
  3. Clear Guardian Bank Mobile App app cache: Clearing cached data will force your app to retrieve the latest data directly from Guardian Bank servers.
    1. On Android, goto Settings » Apps » Select "Guardian Bank Mobile App" » click Storage » click "Clear Cache".
  4. Check Guardian Bank app permissions. If any of these permissions required to use your device's features are disenabled, Guardian Bank might not work.
  5. Uninstall and reinstall Guardian Bank. If nothing else has worked, completely uninstall Guardian Bank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Guardian Bank not working


2. Fix Guardian Bank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Guardian Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Guardian Bank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Guardian Bank may not be able to connect to the Internet when running in the background.

Reported Issues