Contact Deutsche Bank Customer Service

Why should I report an Issue with Deutsche Bank Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Deutsche Bank AG to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Do banking securely and quickly while on the move and keep track of your other banks' accounts. • Finance Planner including MultiBanking: Keep track of your finances, all your accounts in one app with MultiBanking. • Personalization of the background: Personalize your Deutsche Bank App with a background picture of your choice. • Supporting mobile payment for worldwide payments: Simply activate your MasterCard in the Deutsche Bank Mobile App. • Securities accounts and securities trading: The securities account overview shows all securities accounts divided into asset classes, as well as further detailed information. • Digital Postbox: The digital postbox in the app gives you easy access to your account, securities and credit card documents on the go. • Branch and ATM finder: Use the ATM finder and find a Deutsche Bank branch near you or the closest Cash Group ATM including an overview of retailers to withdraw cash. • Request for overdraft: Request your overdraft with transparent costs and get an instant approval with access to the money.

2. Deutsche Bank Mobile offers state-of-the-art banking in a modern design - combined with simple and intuitive navigation.

3. With Deutsche Bank Mobile, you can do your banking easily and securely from anywhere.

1. I'm receiving letters from all the services I had automated payments with...Awful. For example, app shows €10 in my account yet the card payment doesn't work in any shops as if there wasn't enough money in the account.

2. I would have expected it to come in English language also as an option.I have 3 different apps and 0 notifications about incomes and withdrawals.

3. I hope they take this suggestion.I'm trying to set up the app on a OnePlus device, and every time I get to the "trust this device" part the app crashes and I get an error message saying a technician error has occurred.

4. But I cannot change the setting.Omg, why is it so difficult to have a realtime transaction history, like I have to wait several days to see the transaction in the list.

5. I have given 3 star.. just because interface is still in German language in services area.

6. I use my phone in English but when it comes to money I would like to use it in German for as I am German.

7. The only issue I have is that most of the customer services are only available in German.... That's why I guess it deserves 4 stars.Forget about the app.

8. Also not all functions seem to be enabled in the app so you end up going to the website anyway and in my case requesting a new pin after completing a transaction.

9. English Language is not available for all functions of the app.

10. You can basically do most of the major operations like transferring money , having your overview and a budget view.

11. There is no option to change the language.

1. Fix Deutsche Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Deutsche Bank: Restarting the app will resolve most errors.
2. Update the Deutsche Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Deutsche Bank" » Open Deutsche Bank Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Deutsche Bank » click "UPDATE".
3. Clear Deutsche Bank Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Deutsche Bank servers.
   1. On Android, goto Settings » Apps » Select "Deutsche Bank Mobile" » click Storage » click "Clear Cache".
4. Check Deutsche Bank app permissions. If any of these permissions required to use your device's features are disenabled, Deutsche Bank might not work.
5. Uninstall and reinstall Deutsche Bank. If nothing else has worked, completely uninstall Deutsche Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Deutsche Bank not working

2. Fix Deutsche Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Deutsche Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Deutsche Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Deutsche Bank may not be able to connect to the Internet when running in the background.