Contact Net Pay Advance Customer Service

Why should I report an Issue with Net Pay Advance?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Net Pay Advance Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Can't even get past putting my email in.Must not be a legitimate app- freezes and disappears (EVERY SINGLE TIME) when you hit the last button you need to hit before getting the loan.

2. Weird n annoyingIt won't let you go further once you get to the agreement page when you click next the app says not working I tried 4 times and it did the same thing 4 timesInstalled cannot get past entering code.

3. Awful!!!Last aggreement page never loads and puts you at the beginning if you look at another screen for info.

4. Gives msg "user must enroll in multi-factor before beginning mfa challenge" even though i have an acct through their website.

5. uninstalling!Always friendly great people to work with very patient , I'm enjoy working with them .

6. I do recommend do everything online and create a widget to your homescreen to access the website directly.

7. Overall, customer service is nice, and emailing them as well has been pleasant.Finished filling everything out including SS # then it...does nothing.

8. It takes me back to sign in screen and then password goes back to blank each time I enter it.

9. After inputting my email and the code it says null.

10. Can't even login at all even after I reset the password but it works on the website.

11. I've recorded all info I could of app online and in app just in case.Just downloaded.

1. Fix Net Pay Advance Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Net Pay Advance: Restarting the app will resolve most errors.
2. Update the Net Pay Advance App. Here is how:
   1. On Android goto PlayStore » Search for "Net Pay Advance" » Open Net Pay Advance » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Net Pay Advance » click "UPDATE".
3. Clear Net Pay Advance app cache: Clearing cached data will force your app to retrieve the latest data directly from Net Pay Advance servers.
   1. On Android, goto Settings » Apps » Select "Net Pay Advance" » click Storage » click "Clear Cache".
4. Check Net Pay Advance app permissions. If any of these permissions required to use your device's features are disenabled, Net Pay Advance might not work.
5. Uninstall and reinstall Net Pay Advance. If nothing else has worked, completely uninstall Net Pay Advance then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Net Pay Advance not working

2. Fix Net Pay Advance Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Net Pay Advance be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Net Pay Advance not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Net Pay Advance may not be able to connect to the Internet when running in the background.